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Forum Discussion
Cannot establish a secure connection after dropbox update to 111.4.472
After the dropbox app (Window 10) updates itself to the latest 111.4.472 version, I'm getting this 'Cannot establish a secure connection'.
I've checked my time on my laptop, router. It's fine. I've disabled firewalls and the whole Eset Security. I've checked my ports. Everything is fine. I've turned off the proxy setting inside app. Scanned my system for viruses, nothing fount. The only solution is to revert back to the older version, but if I do so, the app will update itself so I'm at the beginning.
I've just received some news that I'd like to share with you all here!
It appears that ESET has fixed the problem that was causing this error.
For anyone running ESET on their device, please update to the most recent version of ESET to update to the software.
Once you've done this, you should be fine to revert back to the latest stable version of the Dropbox desktop app. You can install this from here.
Otherwise, you can just allow the app to auto-update to the latest stable when a new version is released.
Let me know how it goes!
Having the same issue since 111.4.472 on Windows 7 Pro SP1 x64
Until yesterday everything worked just fine, but today I can't connect to DB although my time settings are correct and my Firewall is set to allow everything from Dropbox. I even temporarily disabled my Firewall (ESET Internet Security 14.0.22.0) without any change.
I'm gonna search for an offline installer of a previous version now until this issue will get fixed.
Installed 110.4.458 and with my ESET Firewall set to "Interactive Mode" clicked on "Deny" access when the updater popped up while trying to connect...
Until next restart (which will take a while since I mostly use hibernation mode) Dropbox may work as before.
This may be one possible attempt to use DB until the issue gets fixed. Hope it helps.
112.3.254 Beta has resolved this problem for me until the stable fix comes in
Hello,
Recently, I keep getting the error Can't establish secure internet connection in dropbox for desktop for a few weeks now.
I don't have a proxy, checked the date and time, and reinstalled dropbox, hopping that it will solve the issue.
I've also disabled my antivirus temporarily, and set the proxy settings to No Proxy with no avail.
Unfortunately, the issue is not solved.
Can I please get some help with this issue ?
Thank you
Hi I have the same problem
Can't establish secure internet connection!!!
I have 4 different ISP connections OPEN firewall CLOSE firewall nothing happend. Trying unistalling rebooting NOTHING
Windows 10 64bit
Thanks in Advance
I have this problem too - and I can see that we have all had this issue since Saturday (could be Friday for some as I'm in Australia). There must have been some sort of update/tweak to their protocols which is causing this. Very frustrating because it makes Dropbox impossible to use unless you use it through the browser (and in that case why use Dropbox and not something else?) Has anyone been contacted by Dropbox with a solution? (*cough cough* customer service)
Running Windows Home on intel 3770
Dropbox was working then today started acting stupid, saying the date and time were wrong (but they are correct)
Date and time in the bios is also correct.
I read this post
and tried setting the proxy to off as well as disabling eset. Still have the same problem. On another pc on the same LAN, dropbox works ok (that pc also has eset antivirus installed btw. The only difference is that it is running Windows 10 pro)
The time is correct. I updated windows home to 20H2 (the latest build). Removed dropbox completely. Removed eset completely. Reinstalled dropbox and STILL have the same problem. If I set the proxy to off, it still does not connect. If I stop the dropbox app and restart it, it restarts with proxy on auto.
Running latest dropbox v 111.4.472 and problem persists even if I start dropbox as admin.
How does dropbox decide if the time is right or not?
Exact same problem here..
I did the same steps and running win 10 with eset.
I have eset too, this isn't anything to do with them
This is happening to me as well. System clock is correct, yet DropBox is using a SSL time sync cannot connect message. This is the first time this has happened to me in many years of DropBox usage, if I restall an older version( 105.4.651 ) It's working fine, but it's automatic updated to 111.4.472 and I get again the message: "Cannot establish a secure connection". This is a software problem!!
Looking at the posts in this thread it seems to be related to Win 10 + Latest Dropbox + ESET. As mentioned before the latest Beta solves the issue without any change to the others so curious to understand what the problem is.
Oooh I forgat, I have also using Eset, It seems that many people have the same error, but also that they have all installed Eset (!)
I have the same problem.
Sice my Dropbox got updated to version 111.4.472 it cannot connect to the internet. It says "Can't establish secure internet connection" and nothing helps, on 2 different computers where no recent changes were made. Changing date-time, setting "no proxy", disabling antivirus and firewall, reinstalling - nothing works, neither does any of the other known fixed on the internet. Reinstalling to an older version worked fine, until Dropbox updated itself after a few minutes. So it is deffinitely a problem of the latest update.
het is 10-12 ; ik heb ook nog steeds dezelfde problemen
Hi,
Since this morning Dropbox can't sync my files. I have an error message telling me "impossible to establush a secure connexion because the date and hour settings of your computer are incorrect" (sorry i don't know what the exact message is, it's in french for me)
i've try to uninstall / reinstall dropbox but no sucess. And my time and hour are fine in the PC and in bios.
i really need Dropbox to work today so it"s a big issue for me !
Thanksanyone has fixed this issue??...i have this problem too
I have Eset too
My computer date & time right but same problem
Please help me
