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Forum Discussion
I can't switch to my other account when using the app, it redirects me to the same one.
hello dropbow windows version is installed on my computer.I have two dropbox accounts.I logged in with one of them when it was installed.But I can't log in to my other account.Because there is no option to change account in the icon next to the clock, there is only quit.If I log out and start the application again, it automatically logs into the first account again.But this is very bad.
- Megan
Dropbox Staff
Hey serdar78, thanks for posting here today!
Would you mind trying one more thing, please?
Try accessing your app's preferences, and then access your Account tab. Once there feel free to sign out of your account, then sign out of the account online too.
Reboot your device, then sign into the second account online, and then you should have the option when using the app to sign into Account B.
Want to give it a go, and let me know how things turn out?
Keep me posted!
hello yes it's fixed thank you.i have one more question.the file i put in the dropbox folder.it doesn't do any upload.it's as if it's used to create a link to share my file with people via dropbox! so where is the file hosted? for example when i format my computer will i be able to access these files? will the file stay on your server?
- Hannah
Hey serdar78, do you mean that the files you're adding in your Dropbox folder do not sync to your account online?
If so, can you check and let us know the app's sync status and version?
You can see that by hovering over your Dropbox icon.
Once synced, your files are stored on our servers.
The computer, however, syncs with the servers, so if you add/delete/edit files in your local Dropbox folder, they're also updated on the servers.
If you ever want to format your computer, you'll need to sign out of the Dropbox app, to disconnect the Dropbox folder from our servers, to make sure your files are not deleted from there as well.
