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yoodsp2's avatar
yoodsp2
New member | Level 1
4 hours ago

I can't sign in to my Dropbox Windows app.

It was available until yesterday lunchtime
I don't know what's going on, it's out of sync and keeps saying it's starting up
This happens not only on my laptop, but also on other synchronized devices.
I don't have any security programs or firewalls, and I've tried reinstalling them, but they don't work. I can still access Dropbox through the internet site.
What should I do?

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff

    Thanks for posting about this here, yoodsp2

    Out of curiosity, were there any type of Dropbox or OS updates, right before the syncing issues started?

    Can you send me a screenshot of what you see exactly on your end? I’d like to have a visual and investigate further.

    Ping me for any updates.

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