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Forum Discussion

gabriel_nemeth's avatar
gabriel_nemeth
Helpful | Level 6
4 years ago

Cannot establish a secure connection after dropbox update to 111.4.472

After the dropbox app (Window 10) updates itself to the latest 111.4.472 version, I'm getting this 'Cannot establish a secure connection'. I've checked my time on my laptop, router. It's fine. I've...
Desktop
Error Messages
Setting up the apps
Windows
  • Daphne's avatar
    Daphne
    4 years ago

    I've just received some news that I'd like to share with you all here!

     

    It appears that ESET has fixed the problem that was causing this error.

     

    For anyone running ESET on their device, please update to the most recent version of ESET to update to the software.

     

    Once you've done this, you should be fine to revert back to the latest stable version of the Dropbox desktop app. You can install this from here.

     

    Otherwise, you can just allow the app to auto-update to the latest stable when a new version is released.

     

    Let me know how it goes!

Wojty's avatar
Wojty
Explorer | Level 4
4 years ago

Having the same issue since 111.4.472 on Windows 7 Pro SP1 x64

 

Until yesterday everything worked just fine, but today I can't connect to DB although my time settings are correct and my Firewall is set to allow everything from Dropbox. I even temporarily disabled my Firewall (ESET Internet Security 14.0.22.0) without any change.

 

I'm gonna search for an offline installer of a previous version now until this issue will get fixed.

  • Wojty's avatar
    Wojty
    Explorer | Level 4
    4 years ago

    Installed 110.4.458 and with my ESET Firewall set to "Interactive Mode" clicked on "Deny" access when the updater popped up while trying to connect...

    Until next restart (which will take a while since I mostly use hibernation mode) Dropbox may work as before.

     

    This may be one possible attempt to use DB until the issue gets fixed. Hope it helps.

    • skiddyrow's avatar
      skiddyrow
      Helpful | Level 6
      4 years ago

      112.3.254 Beta has resolved this problem for me until the stable fix comes in

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