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Forum Discussion

gabriel_nemeth's avatar
gabriel_nemeth
Helpful | Level 6
4 years ago

Cannot establish a secure connection after dropbox update to 111.4.472

After the dropbox app (Window 10) updates itself to the latest 111.4.472 version, I'm getting this 'Cannot establish a secure connection'. I've checked my time on my laptop, router. It's fine. I've...
Desktop
Error Messages
Setting up the apps
Windows
  • Daphne's avatar
    Daphne
    4 years ago

    I've just received some news that I'd like to share with you all here!

     

    It appears that ESET has fixed the problem that was causing this error.

     

    For anyone running ESET on their device, please update to the most recent version of ESET to update to the software.

     

    Once you've done this, you should be fine to revert back to the latest stable version of the Dropbox desktop app. You can install this from here.

     

    Otherwise, you can just allow the app to auto-update to the latest stable when a new version is released.

     

    Let me know how it goes!

taxizhs's avatar
taxizhs
Explorer | Level 4
4 years ago

Hi I have the same problem

 

Can't establish secure internet connection!!!

 

I have 4 different ISP connections OPEN firewall CLOSE firewall nothing happend. Trying unistalling rebooting NOTHING

 

Windows 10 64bit

 

Thanks in Advance

  • lucyp23's avatar
    lucyp23
    Explorer | Level 4
    4 years ago

    I have this problem too - and I can see that we have all had this issue since Saturday (could be Friday for some as I'm in Australia). There must have been some sort of update/tweak to their protocols which is causing this. Very frustrating because it makes Dropbox impossible to use unless you use it through the browser (and in that case why use Dropbox and not something else?) Has anyone been contacted by Dropbox with a solution? (*cough cough* customer service)

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