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Forum Discussion

gabriel_nemeth's avatar
gabriel_nemeth
Helpful | Level 6
4 years ago

Cannot establish a secure connection after dropbox update to 111.4.472

After the dropbox app (Window 10) updates itself to the latest 111.4.472 version, I'm getting this 'Cannot establish a secure connection'. I've checked my time on my laptop, router. It's fine. I've...
Desktop
Error Messages
Setting up the apps
Windows
  • Daphne's avatar
    Daphne
    4 years ago

    I've just received some news that I'd like to share with you all here!

     

    It appears that ESET has fixed the problem that was causing this error.

     

    For anyone running ESET on their device, please update to the most recent version of ESET to update to the software.

     

    Once you've done this, you should be fine to revert back to the latest stable version of the Dropbox desktop app. You can install this from here.

     

    Otherwise, you can just allow the app to auto-update to the latest stable when a new version is released.

     

    Let me know how it goes!

Stefan K.30's avatar
Stefan K.30
Explorer | Level 4
4 years ago

Running Windows Home on intel 3770

Dropbox was working then today started acting stupid, saying the date and time were wrong  (but they are correct)

Date and time in the bios is also correct.

I read this post

 

https://www.dropboxforum.com/t5/Dropbox-installs-integrations/Date-and-Time-on-laptop-incorrect-Date-amp-time-are-correct-but/td-p/216197

 

and tried setting the proxy to off as well as disabling eset. Still have the same problem. On another pc on the same LAN, dropbox works ok (that pc also has eset antivirus installed btw. The only difference is that it is running Windows 10 pro)

 

The time is correct. I updated windows home to 20H2 (the latest build). Removed dropbox completely. Removed eset completely. Reinstalled dropbox and STILL have the same problem. If I set the proxy to off, it still does not connect. If I stop the dropbox app and restart it, it restarts with proxy on auto.

  • Stefan K.30's avatar
    Stefan K.30
    Explorer | Level 4
    4 years ago

    Running latest dropbox v 111.4.472 and problem persists even if I start dropbox as admin.

    How does dropbox decide if the time is right or not?

    • CheckUp's avatar
      CheckUp
      New member | Level 2
      4 years ago

      Exact same problem here..

      I did the same steps and running win 10 with eset.

  • lucyp23's avatar
    lucyp23
    Explorer | Level 4
    4 years ago

    I have eset too, this isn't anything to do with them

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