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Forum Discussion
modelling architecture
2 years agoExplorer | Level 4
Sync Icons missing on Windows 11
Hi all,
Our sync icons next to the folders/files are missing on my computer. I cannot see if the files are local or online only.
I have resinstalled dropbox, and they were bac...
Walter
Dropbox Staff
Hey modelling architecture, sorry to hear you're having issues with this.
Could you please send us a screenshot of the app's exact status as shown in your taskbar at the moment?
If you happen to be running 3rd party apps that might be looking at your files on your computer, you may want to take a look at this discussion too.
In any case, please keep me posted!
modelling architecture
2 years agoExplorer | Level 4
thanks for getting back to me. Please see image. this is also happening on my
laptop.
- Nancy2 years agoDropbox Staff
Thanks for the extra screenshot, modelling architecture!
Did you recently have an OS update, by any chance?
Also, what’s the app’s current app version? You can check this by hovering over the small Dropbox icon in your system tray.
- Ioan Vlad V.2 years agoHelpful | Level 6
Any updates on this? I have the same issue with the explorer icons.
New system. Clean installation. Windows 11 Pro version 22H2.
Explorer Dropobox-specific icons missing.
Is it theme-related?
Tried with different Windows 11 themes, but with no luck.
Please further advice.
Thank you.
- Ioan Vlad V.2 years agoHelpful | Level 6
Found the solution here:
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