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Forum Discussion
Icon in Menu Missing; Blue Green Icons Missing
Recently upgraded the dropbox app and Mac OS to Sonoma. Dropbox icon is no longer in the top menu unless I have already opened it from the finder window sidebar. Also there are no blue or green icons to indicate if files have synced. And no globe icon to go directly to dropbox in my browser so I can check to see if everything uploaded. Dropbox is not nearly as easy to use now. Anyway to get it back to how it was before?
It sounds like you're on the new version of the Dropbox desktop application for Mac OS. You can find out more about the changes involved with the upgrade here.
The new sync icons can be found here.
However, the icon should still appear on the menu bar. Do you have a lot of icons on there? There have been reports that Mac OS hides menu bar icons if there are too many on display at the top.
Opening the app opens a folder showing my dropbox contents, but the icon doesn't appear in the menu bar and the blue and green icons are still missing. I do see a couple of cloud download icons on 2 of the items, which is new. Did the dropbox update get rid of the blue and green icons and change where the dropbox icon is located from the top menu to the finder window sidebar? These changes are not helpful, as it takes more clicking and time to do what I did before the dropbox app update.
- Jay
Dropbox Staff
It sounds like you're on the new version of the Dropbox desktop application for Mac OS. You can find out more about the changes involved with the upgrade here.
The new sync icons can be found here.
However, the icon should still appear on the menu bar. Do you have a lot of icons on there? There have been reports that Mac OS hides menu bar icons if there are too many on display at the top.
