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foxmanchester's avatar
foxmanchester
Explorer | Level 3
2 years ago

Indexing stand off with Windows!

My Dropbox seems to be in a fight with Windows Search indexer!  Dropbox indexes... when it finishes, windows will start... then Dropbox indexes again!  And so on and son on... been happening for a couple of weeks now, and its slowing down my machine and making file explorer hard to use. Turning off windows indexer seems to cause other issue with searching on the laptop... and I cant stop DB from indexing!  Has anyone had, and fixed, this issue? 

Desktop
Dropbox Pro
Storage space
Windows
  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hey foxmanchester, sorry to see you're having trouble with this.

     

    Can you hover over the Dropbox icon in your system tray and let us know which version of the app you're running and what the exact sync status is?

     

    Thanks in advance!

    • foxmanchester's avatar
      foxmanchester
      Explorer | Level 3
      2 years ago

      Hi Hannah, thanks for coming back to me. 

       

      Its 172.4.7555

       

      When you say Sync status, where can I find that please?

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        No worries! 

         

        The sync status will be the message appearing along with the Dropbox version, when hovering over the Dropbox icon.

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