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Forum Discussion

rnewsom's avatar
rnewsom
New member | Level 2
11 months ago

Dropbox won't load in my Windows 10 device.

Dropbox suddenly won't load in windows 10. I've uninstalled it, but still no go. I hit the icon in Start Menu and a little blue circle whirs and then ... nothing.

Desktop
Dropbox Basic
Windows
  • rnewsom's avatar
    rnewsom
    10 months ago

    I found a workaround. I just made a new shortcut to the Dropbox site, and when I go there all my files are visible/

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    11 months ago

    Hey rnewsom, I'd be happy to help you look more into this! 

     

    Did you reboot your computer since you first noticed this and do you happen to be running any antivirus, firewall or VPN/proxy setting on your device(s)?

     

    When did this start happening?

     

    Let me know more, and we'll take it from there!

    • rnewsom's avatar
      rnewsom
      New member | Level 2
      10 months ago

      I found a workaround. I just made a new shortcut to the Dropbox site, and when I go there all my files are visible/

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