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Ahmad Abdulrahman's avatar
Ahmad Abdulrahman
New member | Level 2
7 months ago

Backup folders not appear on other devices on Windows

I link many pcs with one dropbox account and i can see backup for other devices from each computer recently one of my computer backup disappeared from dropbox folder,
I already contact with support but didn't help
any idea how to fix it

 

  • Hi Ahmad Abdulrahman, thanks for bringing this to our attention.

     

    In general, it should no longer be possible to view the backups of other machines on your current device, and you can only see them from the site

     

    If you're still able to view these backups, then in the near future, those will also be removed from Explorer.

     

    If you have any further queries, feel free to message back.

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff

    Hi Ahmad Abdulrahman, thanks for bringing this to our attention.

     

    In general, it should no longer be possible to view the backups of other machines on your current device, and you can only see them from the site

     

    If you're still able to view these backups, then in the near future, those will also be removed from Explorer.

     

    If you have any further queries, feel free to message back.

    • Ahmad Abdulrahman's avatar
      Ahmad Abdulrahman
      New member | Level 2

      Hello Jay, thanks for your replay, you add straight answer,

      anyway this is not a good thing

      thanks