Dropbox on Mac not starting after recent upgrade

For anyone who has the same issue, to me it helped to give Full Disk Access to Dropbox in the System Settings / Privacy and Security tab.

it cannot start.

I tried to delete and download but it doesn't work, it is the newest version. 

here is the txt:

bn.BUILD_KEY: Dropbox
bn.VERSION: 187.4.5691
bn.constants.WINDOWS_SHELL_EXT_VERSION: 67
bn.is_frozen: True
machine_id: 3448498e-b65e-50cc-8c93-58c8b0f27df0
pid: 2072
ppid: 1
uid: 501

euid: 501
gid: 20
egid: 20
group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root'])
effective_group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root'])
DYLD_LIBRARY_PATH: None
cwd: '/'
real_path='/'
mode=0o40755 uid=0 gid=0
parent mode=0o40755 uid=0 gid=0
HOME: '/Users/Qi'
appdata: '/Users/mac/.dropbox/instance1'
real_path='/Users/mac/.dropbox/instance1'
mode=0o40700 uid=501 gid=80
parent mode=0o40755 uid=501 gid=80
dropbox_path: '/Users/Qi/Library/CloudStorage/Dropbox'
real_path='/Users/Qi/Library/CloudStorage/Dropbox'
not found
parent mode=0o40755 uid=501 gid=20
sys_executable: '/Applications/Dropbox.app/Contents/MacOS/Dropbox'
real_path='/Applications/Dropbox.app/Contents/MacOS/Dropbox'
mode=0o100755 uid=501 gid=20
parent mode=0o40755 uid=501 gid=20
trace.__file__: '/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'
real_path='/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'
not found
parent not found
tempdir: '/var/folders/nk/q8cvtd2j3415n84d48ppckk00000gn/T'
real_path='/private/var/folders/nk/q8cvtd2j3415n84d48ppckk00000gn/T'
mode=0o40700 uid=501 gid=20
parent mode=0o40755 uid=501 gid=20
Traceback (most recent call last):
File "desktop/dropbox/client/main.py", line 5501, in _setup_root_for_account
File "desktop/dropbox/sync_root/helpers.py", line 547, in get_root_for_account
File "desktop/dropbox/foundation/futures/basic.py", line 858, in result
File "desktop/dropbox/sync_root/handlers/macos/file_provider.py", line 249, in set_result_or_convert_exception
dropbox.mac.internal.MacError: [Errno -2001] Error Domain=NSFileProviderErrorDomain Code=-2001 "找不到使用标识符‘com.getdropbox.dropbox.fileprovider/e8bc6914-9f37-4268-8799-003a98422f1a‘的有效文件提供者。" UserInfo={NSLocalizedDescription=找不到使用标识符‘com.getdropbox.dropbox.fileprovider/e8bc6914-9f37-4268-8799-003a98422f1a‘的有效文件提供者。}

I found people having an issue with a similar error message, but mine doesn't mention permissions. That said, in the .txt file, the final line says "Permission denied".

Basically I've completely removed (via the advanced reinstall) Dropbox and re-installed it and am still getting the same error message after logging the Mac Desktop App into my account. 

The message reads the following:

Couldn't start Dropbox.

This may be a temporary error. Please restart Dropbox.

For more information, click the help button.

And then there's a .txt file with the following content:

bn.BUILD_KEY: Dropbox
bn.VERSION: 179.4.4985
bn.constants.WINDOWS_SHELL_EXT_VERSION: 62
bn.is_frozen: True
machine_id: b1d61806-f812-5ba2-982c-336b2cd2afc7
pid: 866
ppid: 1
uid: 503
user_info: pwd.struct_passwd(pw_name='***', pw_passwd='********', pw_uid=503, pw_gid=20, 
effective_user_info: pwd.struct_passwd
euid: 503
gid: 20
egid: 20
group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root', 'dit', '_nsurlstoraged', '_serialnumberd'])
effective_group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root', 'dit', '_nsurlstoraged', '_serialnumberd'])
DYLD_LIBRARY_PATH: None
cwd: '/'
real_path='/'
mode=0o40755 uid=0 gid=0
parent mode=0o40755 uid=0 gid=0
HOME: '/Users/***'
appdata: '/Users/***/.dropbox/instance1'
real_path='/Users/***/.dropbox/instance1'
mode=0o40700 uid=503 gid=20
parent mode=0o40755 uid=503 gid=20
dropbox_path: '/Users/***/Dropbox'
real_path='/Users/***/Library/CloudStorage/Dropbox'
mode=0o40755 uid=503 gid=20
parent mode=0o40755 uid=503 gid=20
sys_executable: '/Applications/Dropbox.app/Contents/MacOS/Dropbox'
real_path='/Applications/Dropbox.app/Contents/MacOS/Dropbox'
mode=0o100755 uid=503 gid=20
parent mode=0o40755 uid=503 gid=20
trace.__file__: '/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'
real_path='/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'
not found
parent not found
tempdir: '/var/folders/cw/91xsvq6d5v52gyw7hlbjlk5c0000gq/T'
real_path='/private/var/folders/cw/91xsvq6d5v52gyw7hlbjlk5c0000gq/T'
mode=0o40700 uid=503 gid=20
parent mode=0o40755 uid=503 gid=20
Traceback (most recent call last):
File "desktop/dropbox/client/main.py", line 835, in wrapper
File "desktop/dropbox/client/main.py", line 6538, in finish_dropbox_boot
File "desktop/dropbox/client/message_queue.py", line 306, in _wrapped
File "desktop/dropbox/client/main.py", line 6063, in _init_components_for_account
File "desktop/dropbox/client/main.py", line 5986, in create_sync_engine
File "desktop/dropbox/sync_engine_boundary/factory.py", line 225, in make_sync_engine
File "desktop/dropbox/sync_engine/nucleus/classic_client/sync_engine.py", line 243, in __init__
File "desktop/dropbox/sync_engine/nucleus/classic_client/modern_client/modern_client.py", line 282, in __init__
File "desktop/dropbox/sync_engine/nucleus/classic_client/modern_client/base.py", line 192, in __init__
File "desktop/dropbox/fs_api/lifecycle.py", line 192, in __init__
File "desktop/dropbox/fs_api/lifecycle.py", line 206, in _create_thin_client
File "desktop/dropbox/fs_api/fs_api_adapter.py", line 50, in __init__
File "desktop/extensions/fs_api/fs_api_python.pyx", line 63, in fs_api_python.FsApiServer.__cinit__
fs_api_python.FsApiError: "Initializing fs api |>> Initializing platform |>> Opening worker root directory |>> open syscall |>> Permission denied"

Any help or ideas would really be appreciated

When I opened the app, it prompts me this error, and immediately shuts itself down:

I use MacOS Ventura 13.3. I tried reinstalling the app, yet it did not work.

Here is the error I got:

This may be a temporary error. Please restart Dropbox.

For more information, click the help button.

Couldn't start Dropbox.

Below is the original message from this morning.

The one posted above is what I received after trying to install other versions available under "Desktop Client build" listings.  I have gone back and forth trying to install old and new versions. But none of them solved the issue.

Sincerely,

Sejuti

bn.BUILD_KEY: Dropbox
bn.VERSION: 165.4.4300
bn.constants.WINDOWS_SHELL_EXT_VERSION: 59
bn.is_frozen: True
machine_id: 026d4a6e-63a6-50b5-ba54-40a552b90f30
pid: 1959
ppid: 1
uid: 502
user_info: pwd.struct_passwd(pw_name='raf1', pw_passwd='********', pw_uid=502, pw_gid=20, pw_gecos='RAF24', pw_dir='/Users/raf1', pw_shell='/bin/bash')
effective_user_info: pwd.struct_passwd(pw_name='raf1', pw_passwd='********', pw_uid=502, pw_gid=20, pw_gecos='RAF24', pw_dir='/Users/raf1', pw_shell='/bin/bash')
euid: 502
gid: 20
egid: 20
group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root', 'raf1', '_nsurlstoraged', '_serialnumberd'])
effective_group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root', 'raf1', '_nsurlstoraged', '_serialnumberd'])
DYLD_LIBRARY_PATH: None
cwd: '/'
real_path='/'
mode=0o40755 uid=0 gid=0
parent mode=0o40755 uid=0 gid=0
HOME: '/Users/raf1'
appdata: '/Users/raf1/.dropbox/instance1'
real_path='/Users/raf1/.dropbox/instance1'
mode=0o40700 uid=502 gid=80
parent mode=0o40700 uid=502 gid=80
dropbox_path: '/Users/raf1/Library/CloudStorage/Dropbox'
real_path='/Users/raf1/Library/CloudStorage/Dropbox'
mode=0o40700 uid=502 gid=80
parent mode=0o40755 uid=502 gid=20
sys_executable: '/Applications/Dropbox.app/Contents/MacOS/Dropbox'
real_path='/Applications/Dropbox.app/Contents/MacOS/Dropbox'
mode=0o100755 uid=502 gid=20
parent mode=0o40755 uid=502 gid=20
trace.__file__: '/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'
real_path='/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'
not found
parent not found
tempdir: '/var/folders/wj/939t0nbj16b3wpfs0q779htc0000gp/T'
real_path='/private/var/folders/wj/939t0nbj16b3wpfs0q779htc0000gp/T'
mode=0o40700 uid=502 gid=20
parent mode=0o40755 uid=502 gid=20
Traceback (most recent call last):
File "dropbox/client/main.pyc", line 5150, in _setup_root_for_account
File "dropbox/sync_root/helpers.pyc", line 481, in get_root_for_account
File "dropbox/foundation/futures/basic.pyc", line 853, in result
File "dropbox/sync_root/handlers/macos/file_provider.pyc", line 121, in set_result_or_convert_exception
dropbox.mac.internal.MacError: [Errno -2001] Error Domain=NSFileProviderErrorDomain Code=-2001 "No valid file provider found with identifier com.getdropbox.dropbox.fileprovider/1a7b1213-4ffc-4b6b-8757-f4beb48082ee." UserInfo={NSLocalizedDescription=No valid file provider found with identifier com.getdropbox.dropbox.fileprovider/1a7b1213-4ffc-4b6b-8757-f4beb48082ee.}