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Forum Discussion
Domscillator
9 months agoHelpful | Level 6
Dropbox Not working after restart: Reconnecting to the internet. This may take a moment.
I have been experiencing a very frustrating issue with Dropbox the past few days. Issue: After restarting my Mac Studio (MacOS 13.6.5), Dropbox always gets stuck with the message: Reconnecting to ...
- 7 months ago
Hi everyone,
Just a quick update: we're rolling out a fix today that should resolve this issue. It's in Stable Build 197.4.7629.
As a reminder: the current workaround is to quit/close the Dropbox application and relaunch it.
Thank you!
Nightbridge
New member | Level 2
Same issue here but only on one of my computers:
MacBook Air M3 -> Sonoma 14.4.1 -> DB v 197.4.7571 (AFFECTED)
Mac Mini M2 Pro -> Sonoma 14.4.1 -> DB v 197.4.7571 (NOT AFFECTED)
Sam DBX
7 months agoCommunity Manager
Hi all,
Our team is actively working on this. You can follow the status here.
Thanks for your patience once again.
Sam
- UnhappyUser17 months agoHelpful | Level 5
Thank you Sam DBX for posting the status link. It shows the issue being investigated on Apr 24. Am I reading correctly that it took an entire month since this issue was first reported by Domscillator before the DB team even began investigating? In any event, we're relieved that this problem which has impacted so many for so long is finally getting attention.
- UUGG7 months agoExplorer | Level 3Same issue for me (Windows 11) since a few weeks ago after many years without any problems. Needless to say that I've already tried all the possible solutions listed in this thread.
DB team really not so quick in addressing and more important *fixing* the issue : (- Sam DBX7 months agoCommunity Manager
Hi everyone,
Just a quick update: we're rolling out a fix today that should resolve this issue. It's in Stable Build 197.4.7629.
As a reminder: the current workaround is to quit/close the Dropbox application and relaunch it.
Thank you!
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