We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
Domscillator
9 months agoHelpful | Level 6
Dropbox Not working after restart: Reconnecting to the internet. This may take a moment.
I have been experiencing a very frustrating issue with Dropbox the past few days. Issue: After restarting my Mac Studio (MacOS 13.6.5), Dropbox always gets stuck with the message: Reconnecting to ...
- 7 months ago
Hi everyone,
Just a quick update: we're rolling out a fix today that should resolve this issue. It's in Stable Build 197.4.7629.
As a reminder: the current workaround is to quit/close the Dropbox application and relaunch it.
Thank you!
JaredCyn
8 months agoNew member | Level 2
Same issues started today for me too on my Windows 11 PC.
I have unistalled and reinstalled it. Rebooted (many times) and also tried closing it after bootup and restarting it by right clicking and choosing run as admin...
Still it just sit on "Starting"
The closest I got to having "something" appear like it was going to work is when I turned my VPN "ON" and then tried to start it up. It asked me to Log In (i.e. since I have uninstalled and reinstalled Dropbox it has not actually logged back in yet) ... but even after it opened the browser application where I am logged in, and tried to connect back to the desktop app - it did not complete that action.
Oddly that only pops up if I turn on my VPN. When it is off, there is no request to log into my account when I start the desktop app??
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!