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Forum Discussion
Dropbox Not working after restart: Reconnecting to the internet. This may take a moment.
I have been experiencing a very frustrating issue with Dropbox the past few days. Issue: After restarting my Mac Studio (MacOS 13.6.5), Dropbox always gets stuck with the message: Reconnecting to ...
Hi everyone,
Just a quick update: we're rolling out a fix today that should resolve this issue. It's in Stable Build 197.4.7629.
As a reminder: the current workaround is to quit/close the Dropbox application and relaunch it.
Thank you!
I'm having the same problem.
Hardware: MacBook Air 2024 M3
DropBox Version: v195.4.4995
I have tried:
DropBox Advanced Reinstall
Disabling Firewall & VPN and related background activities.
As I said on my original message:
- No VPN
- No Firewall
- Home Network
- Fully updated Dropbox
This is clearly a bug that manifests itself after reboot when the Mac takes a second to connect to the wifi network. If Dropbox does not find a network straight away it stays in this limbo until you restart it.
This is a serious issue and since it's been reported by so many users should be worked on already.
The only reason users might not experience this is Macbook Pro users that never restart the laptop. The issue ONLY happens when you restart a computer (e.g. a Mac Studio).
- Totally agree. Please submit a support ticket. Maybe if they get enough tickets they’ll do something….
