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Forum Discussion
Cannot establish a secure connection after dropbox update to 111.4.472
After the dropbox app (Window 10) updates itself to the latest 111.4.472 version, I'm getting this 'Cannot establish a secure connection'.
I've checked my time on my laptop, router. It's fine. I've disabled firewalls and the whole Eset Security. I've checked my ports. Everything is fine. I've turned off the proxy setting inside app. Scanned my system for viruses, nothing fount. The only solution is to revert back to the older version, but if I do so, the app will update itself so I'm at the beginning.
I've just received some news that I'd like to share with you all here!
It appears that ESET has fixed the problem that was causing this error.
For anyone running ESET on their device, please update to the most recent version of ESET to update to the software.
Once you've done this, you should be fine to revert back to the latest stable version of the Dropbox desktop app. You can install this from here.
Otherwise, you can just allow the app to auto-update to the latest stable when a new version is released.
Let me know how it goes!
I can confirm that I have exactly the same problem, on two different computers. The latest version does not simply connect and reports a date-time issue, but there is actually no issue. No standard fixes work. Installing a previous version worked, but after a few minutes Dropbox updated itself and it got broken again.
Stesso problema anche a me, cosa è successo ? Aggiornate per favore
Alessio
From Italy
Dropbox will not connect to my computer. Message is variously your date and time are wrong, or there is no internet connection. but computer works perfectly, is online, and time and date are correct. i even reset them.
I had verizon tech support, level 2, to which I subscribe, spend about an hour hooked up to my computer, running through all possible solutions they could figure out, and no results. I am running windows 10.
The dropbox app on my samsung note ultra 20 works perfectly. I can download to my phone microsoft word app and work on my files on the phone, but no luck on the computer.
I read online previous discussions about this same problem others had, but their solutions didn't work for me, or the verizon tech support.
There doesn't seem to be any way to contact dropbox directly, which is frustrating.
Thanks for your help. And if anyone knows how to contact dropbox directly, let me know.
uhhhh...
me too!
I haven't any problem with version 110. what has happened?
Good morning. I'm dealing with a problem. Suddenly dropbox showed a message which was saying"Can't establish secure connection" and then my pc showed a second message which was saying : you computer is currently offline. please check your network settings. My settings are updated properly but it still show tha message. I was connected to internet via several netwroks but the problem remains. I found articles about similar problems which where fixed by changing the proxy option to no proxy but nothing.
Do you know what can I do?
i have the same
any one can help pls
I am also in the same boat and all the "solutions" offered are not helping. Please help!!!!
I am too
Why do I have the sneaking suspicion that this is an issue with a Dropbox update? My Dropbox was working perfectly one minute and the next all of a sudden it was all belly up and non-fuctioning. It can't be an issue on my side. Why would it work one second and then not the next?
Guys I think I did it. I found this article : https://www.dropboxforum.com/t5/Dropbox-installs-integrations/Your-computer-is-currently-offline-Can-t-open-preferences/td-p/263094
I followed it and as it seems it is working. Briefly, download an older version of dropobox, install it and that's all.
Try this solution and let's see if that finally works!
Did it worked to you? To me finally it didn't. It seemed to working at the beggining but finally the same error was shown again.
Any solutions?
this version has problem
for me using Beta 112.3.254 solved the problem
I just installed the Beta Build 112.3.254 and it seemed to have sorted out my issues. My Dropbox is working and syncing again.
show set correct data and time, but time and data is correct
See this thread. Your not alone with this problem.
It's a problem with a broken version, that was automatically updated.
Try the beta mentioned here. Worked for me.
https://www.dropboxforum.com/t5/Dropbox-desktop-client-builds/Beta-Build-112-3-254/td-p/476277
"It's not possible a safe connection to internet"
This is the message I can see in my PC's. I can't sync the files.
Please help me!
- Daphne
Dropbox Staff
Hey fernandomtnez2002, I hope you're well today!
Please try installing this beta version of the desktop app to see if that does the trick.
If not, don't hesitate to drop me another message here - cheers!
This fix has worked for me. I am back up and running/syncing
Instalé la beta
https://www.dropboxforum.com/t5/Dropbox-desktop-client-builds/Beta-Build-112-3-254/td-p/476277
parece funcionar ... pero ten en cuenta que es una versión beta
Перестала работать синхронизация. Версия приложения 111.4.472, появляется ошибка "не удается установить защищенное интернет соединение". Никаких настроек антивируса и фаервола не изменял, просто в один момент перестала работать синхронизация. Свободного места достаточно. Подозреваю, что это связано как-то с обновлением, которое было 4 декабря.
Помогите решить проблему.(Synchronization stopped working. Application version 111.4.472, the error "cannot establish secure Internet connection" appears. I didn't change any antivirus and firewall settings, just synchronization stopped working at one moment. There is enough free space. I suspect it has something to do with the December 4th update.
Help solve the problem.)I cannot establish secure internet connection on my desktop. It sais is due to date and time errors.
Followed all steps presented here https://help.dropbox.com/pt-br/installs-integrations/desktop/cant-establish-secure-connection and the program is still not working.
Anyone already managed to solve it?
- Jay
Hi Ricardoalmendra, thanks for joining the Community!
Could you confirm what anti-virus software you're running on your device? Have you tried settings the date and time to be manual, or automatic?
Any other info or screenshots would be helpful!
hi,
Tks for your answer.
It was not the antivirus, I guess.
Donwloaded and instaled the new Beta version of dropbox and is back to work.
Thank you
