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Forum Discussion
gabriel_nemeth
4 years agoHelpful | Level 6
Cannot establish a secure connection after dropbox update to 111.4.472
After the dropbox app (Window 10) updates itself to the latest 111.4.472 version, I'm getting this 'Cannot establish a secure connection'.
I've checked my time on my laptop, router. It's fine. I've...
- 4 years ago
I've just received some news that I'd like to share with you all here!
It appears that ESET has fixed the problem that was causing this error.
For anyone running ESET on their device, please update to the most recent version of ESET to update to the software.
Once you've done this, you should be fine to revert back to the latest stable version of the Dropbox desktop app. You can install this from here.
Otherwise, you can just allow the app to auto-update to the latest stable when a new version is released.
Let me know how it goes!
david u.4
4 years agoHelpful | Level 5
Dropbox will not connect to my computer. Message is variously your date and time are wrong, or there is no internet connection. but computer works perfectly, is online, and time and date are correct. i even reset them.
I had verizon tech support, level 2, to which I subscribe, spend about an hour hooked up to my computer, running through all possible solutions they could figure out, and no results. I am running windows 10.
The dropbox app on my samsung note ultra 20 works perfectly. I can download to my phone microsoft word app and work on my files on the phone, but no luck on the computer.
I read online previous discussions about this same problem others had, but their solutions didn't work for me, or the verizon tech support.
There doesn't seem to be any way to contact dropbox directly, which is frustrating.
Thanks for your help. And if anyone knows how to contact dropbox directly, let me know.
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