You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Shared link won't go away
In the app for Iphone I keep receiving a message that someone has shared a link with me to a file. I dismiss the message but it comes back next time I open the app. I also keeps coming back if I view the file. I contacted the person that shared the link and he said as far as he can see it is not shared with me. He unshared the file and deleted it. But the shared link message keeps coming up on my phone. I tried deleting the app and reinstalling it but that has not helped.
Does anyone have any ideas how I can get rid of this message.
Hi Jay,
There is nothing in either of those.
However, the popup message no longer appears on either my phone or my wife's! I have not changed anything but the result is good!
I guess our phones were scared because I started talking to you - you rock!
Thanks,
Tony
Hi,
I can’t use the app any more, since I get an infinite loop of messages that some one wants to share a link with me.
This link is 9 years old from a former colleague.
Whatever I do, the message keeps returning.
Reinstalling the app did not help.
Best,
AlBauer- Jay
Dropbox Staff
Hi AlBauer, thanks for bringing this to our attention.
Is this a shared link to a file, or a shared file? How is it blocking the usage of the Dropbox mobile app?
Could you attach a screenshot showing the message you're getting, while hiding any names or emails?
This will help me to assist further!
- Hi Jay,
it is a shared file via Dropbox.
I can use the app but this message keeps popping up and it is a nuisance.i can’t see the option to attach a screenshot 😞
Kind regards,
Al Bauer
Everytine i open ios app it shows a message that someone i know is sharing a file with me. I usually cancel the medsage but in some occasions ive accepted out of despair. It’s been happening for months. My friend tells me he didnt share anything with me, but i cant male the popup message to disappear. In pc there is no medsage
It doesn’t help, even uninstalling and installing doesn’t help, both in my iphone and my ipad. My PC doesn’t have that issue.
The message is more or less:
“FILE SHARED WITH YOU
John has invited you to see the file Category 5 Title 2.doc
Not now / Open”
John Doe is a friend of mine
Hi
Since a couple of months the mobile Dropbox app (on iOS) keeps showing a message when it's started.
The message refers to a shared folder from a school project some years ago, but I can't see the folder so I can't leave the shared folder.
Weirdly the message shows, disappears immediately, and is then shown again until I hit the "ignore" button (left).
Screenshot is in Dutch, it's saying "<someone> has shared <school project folder> with you"
If I hit the "show" button (right) I get another message saying the link couldn't be opened.
I've been searching the app and the website for any traces of this folder so I can leave it, but haven't found anything, no results show up when using the search function with the exact folder name.
- Nancy
Thanks for bringing this to our attention, Czyo5S7rb1!
Can you please check your Shared page via a computer, and let me know if you see anything relevant there?
Can you also clear your mobile app’s cache, and reinstall it on your device?
Reinstalling the app on mobile doesn't seem to help.
When I visit the shared page I see an empty list.
The lists on the other tabs (recent, folder, links, signatures) are also empty.
My device is Iphone8 with Os 16.5.1
and my app version is 366.2.6
I have no any updated option in app store so maybe it's the latest version
and this issue is related with os version?
This situation is happened only in mobile apps too.
using website won't popup the error share link modal
I have been clear my mobile app’s cache and reinstalled but no useful
Wish can solve the issue~ thank you for your help~
