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Forum Discussion
Tony84
4 years agoExplorer | Level 3
I upgraded my account but it still shows as Basic
I upgrade to dropbox plus and paid for a year, but nothing changed in dropbox. It says im still using the free version and i didnt even got an email. Please help
lex2
Explorer | Level 4
i recently upgraded to the 2tb and it took the $11.99 out my account instantly. In the app it’s still showing i’m basic account and i even went to restore purchases and still nothing . What do i do
matdrums
2 years agoNew member | Level 2
When I turned on my app on my iphone, it offered me a free trial for a month. I was looking to increase storage space, so I signed up and instantly my apple subscription notification let me know I'd paid £9.99 for the Dropbox subscription! Furthermore, my basic Dropbox account has not been upgraded at all and is still basic. So I have been royally ripped off. I cannot get any help via phone since it only recognises me as a basic membership!
- Amornrat2 years agoExplorer | Level 4I have exactly the same problem. I lost 119.88€ today. Is Dropbox yearly subscription scammer?
Poor you poor me!
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