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Forum Discussion

Giona's avatar
Giona
Explorer | Level 3
11 months ago

Unable to login to Dropbox lite with SSO

I'm unable to login to Dropbox lite on windows with my university account, I try with the single sign-on and when I enter my university mail and password the app stops working and after a while it cl...
Account Access
Desktop
Setting up the apps
Windows
Giona's avatar
Giona
Explorer | Level 3

I'm using a personal machine.

I tohught the problem was because of windows defender or firewall but I noticed that if I try to log in with my personal dropbox account everything works fine and I'm able to get in correctly.

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
11 months ago

It's possible that there may be a restriction of some sort with the university account. 

 

Have you contacted your IT team for the university to see if they're aware of this?

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