We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
Unable to download desktop app
macOS Ventura 13.0 I had trouble syncing, so I deleted the app and the DB folder. Now I can't download the desktop app. On Safari I go to https://www.dropbox.com/downloading the download doesn't st...
I'm running a MacPro (2019) with Ventura 13.0.1 (22A400).
I now understand much more. Dropbox offered me the option of backing up my Desktop, Downloads, and Documents folders. I had accepted this option. In trying to fix a sync problem, I deleted Dropbox with the intention of reinstalling. That left the three folders as aliases pointing to an unknown location. This is why I couldn't download. That's a relatively minor difficulty: you tell Safari to use a different folder for downloads.
I solved the problem by creating a new user, installing Dropbox and not taking the options mentioned earlier. I think sync is now working. Time will tell.
Dropbox cost me days of work, and I'm angry.
Megan
Dropbox Staff
Dropbox StaffHey mk9y, can you let me know your app's syncing status while we speak?
When you visit your Events page, do you see any deletions happening there?
I'm running a MacPro (2019) with Ventura 13.0.1 (22A400).
I now understand much more. Dropbox offered me the option of backing up my Desktop, Downloads, and Documents folders. I had accepted this option. In trying to fix a sync problem, I deleted Dropbox with the intention of reinstalling. That left the three folders as aliases pointing to an unknown location. This is why I couldn't download. That's a relatively minor difficulty: you tell Safari to use a different folder for downloads.
I solved the problem by creating a new user, installing Dropbox and not taking the options mentioned earlier. I think sync is now working. Time will tell.
Dropbox cost me days of work, and I'm angry.
