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Forum Discussion
The Dropbox desktop application will no longer be supported for Windows 7, 8 and 8.1 on October 22nd
Congratulations Dropbox! You've just put the nail in the coffin of all W7 users who prefer not to be spied on and constantly used for data scraping!
Well done. If the constant scaremonger nagging about running out of space, the constant begging to upgrade, the incessant app updating demands, the constant USB device interrogation upon connection wasn't enough of an incentive to finally ditch Dropbox for good, then the cutting off of users of a still perfectly good and functional, non-spyware infested OS will be the last straw. Thank you Dropbox for giving me the incentive to go to your competitors instead and get out of your ever more bloated crapware ecosystem.
Sometimes, people need a little push to get away from what's comfortable and familiar, even though they suspect just how bad that relationship is for them. I thank you Dropbox for giving me this little push. Goodbye.
Hi. I am using Windows 10. I am getting Dropbox popup for past few days that "Dropbox is removing support for Windows 7,8,& 8.1. Why am I getting this with only option is to Exit dropbox as per attached. Pl fix the issue to stop spamming Win 10 and above users.
screenshot
- Jay
Dropbox Staff
Hi Clive48, it is possible that you have the Dropbox desktop application running in compatibility mode on Windows 10?
Same sentiments. I used to like & use dropbox a lot, but it's finally over for me too. I'm phasing it out. Here's my issues:
- Killing Windows Server support altogether (even for latest versions, e.g., my srv 2022 which is Win10-like engine), and with no prior notice (while all that spamming about space etc. goes on).
- Client limit to only 3 devices. I suppose we should say "thanks" for keeping any old ones unaffected...
- Lack of a cheap paid plan, e.g., in the 20-30 Euro/year range, that increases/bypasses the device restriction above and/or adds functionality. (The "Extra" plan takes your Basic account up to 50 GB, which is fair [Google gives 100 GB for same cost], but all the other features are the same.)
With Onedrive not supporting 7 I think Dropbox have missed a trick. Many like me ditched Onedrive and installed Dropbox only to discover that Dropbox is bending over backwards to ape Onedrive. My main computer is 10, secondary is 7, plus updated Android. I will NOT change 7 for the benefit of Dropbox, Google, or any other company that rides roughshod over the requirements of users.
This "better performance and security enhancements" that make it 'incompatible' is a blind - a ruse to conceal the fact that companies don't want to waste time 'supporting' an older OS. I don't need a 'better performance' from Dropbox, and the unrestricted files in my Dropbox folder need no 'security enhancements'.
I hope someone will find a "workaround"-solution for this Dilemma.
Apparently I am NOT the Lone Ranger who intends to continue running Win 7 despite Dropbox's unfortunate decision to discontinue support soon. It makes no sense to let "the tail wag the dog" by upgrading (?) away from Win 7 to continue using Dropbox. Those folks could help the community by publishing a list of free alternatives that will continue to be supported for Win 7 users who refuse to switch OSes for only one app. Do y'all hear me OK ??
Very Bewildered Bob
Doubtful, because the very nature of the software's purpose is that it connects to the internet and 'phone's home' all the time in order to do the very thing the tin it comes in says it can do. This means it is constantly checking for and updating itself without user control. There used to be a stripped out version called Dropbox portable, which could even run from USB on computers that were locked down from installing apps like work computers, but Dropbox put an end to that when they decided they would remove the option of preventing updates and took away all user control altogether.
Just google "how do I prevent Dropbox from updating" and you'll see this is a VERY common and wanted question. The answer unfortunately is you can't - at least not without breaking the application entirely such that it no longer works. In this respect, it's the same as Windows 10/11 itself. You can strip all the spyware and telemetry out of Windows 7 relatively easily and make a new installer without all the spyware/bloatware crap, and it works brilliantly - far better in fact than it ever did officially from Microsoft, but you can't do the same thing with Windows 10/11. The telemetry/spyware/data scraping tools are so intrinsic and embedded so deeply within the operating structure of Windows 10/11, that removing them breaks the OS to such an extent that it no longer works as an OS. Exactly the same is true of Dropbox now unfortunately. These are both advertising tools designed to harvest your data and sell it to advertisers ultimately to make money.
Windows 10/11's primary purpose is a data scraping tool for Microsoft. On the back of that basic functionality is an operating system for your MSI/Gigabyte/ASUS whatever MoBo provided as the useful part you need to run your computer as the incentive for installing it, but never forget that the primary purpose and the main reason for the software existing in the first place is to scrape the user's data and feed it back to Microsoft.
As of today, right now (since I just checked), the sum total market share of Windows versions 7 + 8 + 8.1 is only 3.71%. That's how many computers in the world are running those OSes. The simply truth is that Dropbox have made a commercial decision to trash 3.71% of their customers they've determined they can live without and don't need. They can see the numbers for themselves and that's a decision they've made. 3.71% is not a lot and they can obviously survive with a loss of 3.71% of their customer base, so that's what they've decided to do. No amount of pleading or hand wringing will change that. Just switch to their competitors instead. A quick look reveals there are a lot of them.
- Jay
Hi Dibrom, thanks for messaging the Community.
We appreciate the feedback on this matter. As you've read in your email, Dropbox will be ending support for Windows versions 7, 8, and 8.1 on October 22, 2024.
We regularly release new versions of the Dropbox application with additional features, better performance, and security enhancements and these are not always compatible with older systems. Microsoft stopped providing security updates to Windows 8.1 in January, 2023, with Windows 7 and 8 being earlier than that date.
We are ending our support of the Dropbox app for these operating systems in October to keep our product offerings in-line.
Thanks for using Dropbox, and please let me know if there's anything else I can help with.
I have over $500K of 3D Scanning software & hardware that only runs on Windows 7 (I can NOT afford to update to an inferior Windows version...) Will the existing version Dropbox still continue to work if I do NOT do an upgrade (I'm only using Dropbox for file sharing/storage)
Sadly, no. The (massively complex and user onerous) "solution" to your dilemma you're about to face head on, is that what you're 'supposed' to do is spend huge $$$ buying an all new top range computer that can handle Windows 11, then you run an emulator version of Windows 7 inside that W11 environment so your hardware can still run your Windows 7 software that has no drivers compatible with W10/11.
So now you have not one simple OS to maintain, but TWO OSes to maintain, one of which is constantly spying on everything you do, just so you can keep doing what you were happily doing perfectly well with your previous 10yo reliable computer running just W7.
I'm sorry to say, this is the new world order or how things work. There are many examples. EV's are another one. First you needlessly create a massive problem through (in this case) enforced software incompatibility sold to the users through the blatant lie of "security" and "privacy" and any other nonsense you can come up with and convince people to believe. Then you sell them the all new, massively overly complex and pointlessly expensive solution that best case, gets them back to where they were before the fake problem that never needed to exist in the first place was foisted upon them.
QED: Dropbox sells its users the idea that for the sake of security and privacy and future feature enhancements, they have to force a compatibility upgrade that will leave 3.71% of their userbase behind. Then they tell us that's really not a problem because all we have to do is upgrade our computers to Windows 10/11, helpfully leaving out the fact that for most, this will mean a complete upheaval of their ENTIRE computer operating ecosphere starting with having to buy all new hardware componentry and in many cases building up everything brand new again from first principals. A process that could cost thousands of $$$ and take many months. At the end of it all, best case is that you end up with a computer setup equivalent to what you had before, except that its constantly spying on you and sending all your usage data back to microsoft to send you targetted advertising. This is the world Dropbox has revealed themselves to be complicit in creating and propagating. After knowing this, it is up to you whether the service they provide is really worth wanting to stay associated with them.
Bleck. Tuning into this thread for the eventual workaround chat.
There should be a number of 3rd party multi-cloud apps that can use dropbox as a backend. None of them integrate with windows as well as dropbox does, but we'll have to find out out the pros and cons eventually now. I've used RaiDrive a bit, since Google Drive stopped caring about win7, and it works decently, though not perfectly. Note that google drive never worked particularly well compared to dropbox, so the challenges and expectations are higher for the dropbox integrations. Note: while companies often like to charge subscriptions for no apparent reason (this would seemingly include RaiDrive), cloud apps are often requiring assistance from the 3rd party app vendor's servers to work around shoddy design in the cloud backends (and this is often intentionally shoddy design, to frustrate bad actors and people like us, none of whom they care about).
I do expect there to be a period of time where it's relatively easy to interfere with dropbox so that it thinks it's running on win10 even when it's not, so they can't shut us off on the server. But eventually they will use some OS services which are not so easy to fake, and it's the integration with OS (filesystem and shell) services that are a principal part of dropbox's value so it's not so easy to just slice out either.
I have Windows 7 on my home desktop and I like it and do not wish to upgrade. Firstly, this desktop probably does not have sufficient resources for Windows 11, but primarily, I have a laptop with Windows 11 (and previously with Windows 10) and I do not like it restarting on me without my permission. I prefer to choose when I update anything, and unless you're fixing bugs or improving performance, I am probably not interested in your new features, especially if they use up more resources, and I have found that that is what most updates are.
Dropbox has proved a very useful way to carry around your important documents (in spite of Windows always wanting to put them elsewhere).
I see no valid reason why the existing software on Windows 7 should not continue to work, or why you cannot make simple light versions for Windows 7 with the features we have now and that this cannot continue to be supported, because I am sure there are many like me who do not like their computers being controlled by Microsoft and other software manufacturers, and would like to be able to choose what we run on our own computers.
- Jay
Hi earlpurple, I merged you to this post regarding a recent update on the Windows 7 desktop compatibility.
