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Forum Discussion
Spotlight Search Doesn't Link to Files in Dropbox in macOS 13 Ventura
After upgrading to macOS Ventura, I was prompted to upgrade to "Dropbox for macOS 12". I proceeded with that, it moved my Dropbox folder to ~/Library/CloudStorage and confirmed all was successful. No...
- That’s the same problem I had. I solved it by doing a complete clean install of dropbox. You may not need to do all of this, but to be safe, in Dropbox settings Selective Sync uncheck all of your folders and wait for them to be removed from your Mac. Once that’s done, unlink your Mac from Dropbox preferences. You should see the Dropbox getting started screen. Quit Dropbox and move the app to the Trash. Remove all dropbox files from ~/Library being careful to look at the path name. Only remove things that are within a Dropbox parent folder. Look in library application support, and library preferences. Empty the Trash. Restart your Mac. Reinstall Dropbox from dropbox.com. Once reinstalled, to make things faster sync only one small folder and wait for the prompt that new Dropbox for macOS 12 is available. You should see the message within a few minutes of reinstalling Dropbox. Allow it to upgrade and migrate your files to the new location. Once that’s done you can then sync all your folders. Let your Mac index itself and the problem should be solved.
Hi,
Does anyone have same problem?
I upgraded to macOS Ventura 13.1 on December 2022 then I found that
Spotlight can't search online-only files contents (ex. text, tags, comments, URLs).
Why? I'm in a lot of trouble about this.
Is this a technical specification change?
Is this related to Dropbox folder's location change to ~/Library/CloudStrage/ directory on Apple Silicon Macs?
This happened only on Apple Silicon Mac.
I still can search online-only files contents on Intel iMac.
MacBook Air 13.3 inch M1 2020
macOS Ventura 13.1
Dropbox 166.3.2847
- Walter
Dropbox Staff
After all, re-indexing Spotlight doesn’t work.
And I found this. What a terrible change :’(
Expected changes with Dropbox for macOS - Dropbox Help
“Searching through Finder won’t find all content in your Dropbox folder.
- Only file names will display in these search results, not the file contents.”
- Hannah
Hey everyone. If you're still having an issue with this, can we reach out to you via email, so we can investigate?
Please let us know!
After these struggle, Dropbox folder location has changed AGAIN.
I didn’t realized that alias linked to the old Dropbox archive.
But it’s good for me that I can choose the default folder location.
Well.
The worst thing is this change doesn’t contribute for the contents search issue.
- Hannah
Everyone still facing this issue, please make sure to reach out to our support team for further assistance.
If you're having trouble reaching out to support, please let us know.
Thanks!
dear hannah,
nice try, but - in case you have not tried yourself - reaching out to 'support' is either one of the dumbest chatbots ever or being pointed to a (this ?) forum.
so wtf ... ?
so if this is 'support' i don't have trouble reaching it ... it just does not deserve the name.
c'mon ... this is a problem either many thousand of you clients are currently encountering - in which case many of you guys should be working on it (keeping us informed about the progress).
or it's a stupid little something just the 20 of us in the forum are having and you should be able to help us quickly.
so which is it ?
tia
