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RPS61's avatar
RPS61
Explorer | Level 4
2 months ago

How can I check my storage on Dropbox?

Hello all,

Dropbox added me in a free trial I did not request. I had free 2 GB now they want $11.99/month for 2 TB. I am a sole user and will never need that. If I transfer some files elsewhere like my free Google Drive, how can I check my storage on Dropbox as I delete enough files to get back under 2 GB? Can I continue to use my free account then? How please. Thank you.


  • RPS61 wrote:
    Dropbox added me in a free trial I did not request. I had free 2 GB now they want $11.99/month for 2 TB.

    Dropbox can't start a trial for you on it's own. It simply can't do that. It requires input from you to be able to do that, though it's not difficult.

     


    ... how can I check my storage on Dropbox as I delete enough files to get back under 2 GB?

    You can see your usage on your Plan page.

     


    Can I continue to use my free account then?

    Of course. You'll want to make sure you cancel the trial first so you're not charged.

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II

    RPS61 wrote:
    Dropbox added me in a free trial I did not request. I had free 2 GB now they want $11.99/month for 2 TB.

    Dropbox can't start a trial for you on it's own. It simply can't do that. It requires input from you to be able to do that, though it's not difficult.

     


    ... how can I check my storage on Dropbox as I delete enough files to get back under 2 GB?

    You can see your usage on your Plan page.

     


    Can I continue to use my free account then?

    Of course. You'll want to make sure you cancel the trial first so you're not charged.

    • RPS61's avatar
      RPS61
      Explorer | Level 4
      Thank you kindly. I am deleting files to get below 2 GB. When I try to delete folders with files I have shared to my email I do not get an option to delete folders. How can I do that please?
      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff

        Hey RPS61 - could you send us a screenshot of how this looks like on your end so that we can advise further?