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Forum Discussion
How can I check my storage on Dropbox?
Hello all, Dropbox added me in a free trial I did not request. I had free 2 GB now they want $11.99/month for 2 TB. I am a sole user and will never need that. If I transfer some files elsewhere li...
RPS61 wrote:
Dropbox added me in a free trial I did not request. I had free 2 GB now they want $11.99/month for 2 TB.Dropbox can't start a trial for you on it's own. It simply can't do that. It requires input from you to be able to do that, though it's not difficult.
... how can I check my storage on Dropbox as I delete enough files to get back under 2 GB?You can see your usage on your Plan page.
Can I continue to use my free account then?Of course. You'll want to make sure you cancel the trial first so you're not charged.
Rich
Super User II
Super User II
RPS61 wrote:
Dropbox added me in a free trial I did not request. I had free 2 GB now they want $11.99/month for 2 TB.
Dropbox can't start a trial for you on it's own. It simply can't do that. It requires input from you to be able to do that, though it's not difficult.
... how can I check my storage on Dropbox as I delete enough files to get back under 2 GB?
You can see your usage on your Plan page.
Can I continue to use my free account then?
Of course. You'll want to make sure you cancel the trial first so you're not charged.
Thank you kindly. I am deleting files to get below 2 GB. When I try to delete folders with files I have shared to my email I do not get an option to delete folders. How can I do that please?
- Walter
Dropbox Staff
Hey RPS61 - could you send us a screenshot of how this looks like on your end so that we can advise further?
- Do not see screenshot otion.
- Walter
You should be able to attach a screenshot via the camera icon within your reply box RPS61
If you're not seeing it, could you try another browser and let us know how it goes?
