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Forum Discussion

billieraven's avatar
billieraven
Explorer | Level 4
27 days ago

The Dropbox desktop application doesn't appear in my system tray on Windows

Dropbox does not appear in my system tray I have a dropbox app v210.4.4854 on my desktop but it does not activate dropbox in my system tray I can drag the dropbox shortcut from my desktop to my t...
Desktop
Install
Setting up the apps
Sync
Windows
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

Hi billieraven, thanks for bringing this to our attention.

 

Could you try reinstalling the Dropbox desktop application, without uninstalling it first, by using this link?

 

What is the exact version of Windows OS that you're running on your machine?

 

Keep me updated with any details!

billieraven's avatar
billieraven
Explorer | Level 4
26 days ago

I installed from your link but unfortunately now I can't tell if there is a new installation of dropbox as the only thing showing is the taskbar and system tray icon which might the the old that i already had there. Should I uninstall and try again?

THANK YOU

Windows OS Build 19045.5011

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    26 days ago

    Is it possible the Dropbox icon is being hidden in the Windows 10 system tray? You can check by using these steps and to unhide the Dropbox icon permanently.

    • billieraven's avatar
      billieraven
      Explorer | Level 4
      26 days ago

      Not hidden, not there BUT

      When I choose which icons should show on the taskbar Dropbox is checked on

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff
        26 days ago

        In the Dropbox desktop application preferences, is this setting enabled to have it start when the computer is booted?

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