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Forum Discussion
The desktop app isn't compatible on Mac Sonoma 14.5?
Hi,
I upgraded to Sonoma 14.5 and then the icon disappeared from the upper list and it says "the system doesn't support Dropbox". I tried to download the App., but it doesn´t work. Strangely enough...
Hi,
Thanks for the swift reply. Actually now it told me that it was too many computers (>3). Maybe that was also the problem yesterday, but the error message was different.
So it seems to be explained and solved!
Best wishes,
Kristian
Jay
Dropbox Staff
Dropbox StaffHi Kristian5, thanks for bringing this to our attention.
Could you attach a screenshot showing this error you mentioned?
This will help me to assist further!
Hi,
Thanks for the swift reply. Actually now it told me that it was too many computers (>3). Maybe that was also the problem yesterday, but the error message was different.
So it seems to be explained and solved!
Best wishes,
Kristian
- Jay
No worries, glad to hear you were able to resolve the issue!
Hello everyone,
I am trying to find a solution for my newly installed Sonoma 14.5 on my new M3 Macbook air. everything went smooth before when I was on Catalina, when I initiated my new Mac on Sonoma and tried to install Dropbox it's turning and turning to start and it never starts. I have the desktop app on two other computers. Can anyone help? I tried being patient at first, deleting and endlessly reinstalling the app to no avail. I'm sure there must be some bright ideas to get this going? Is it Apple? It's always appel. Thanks for any suggestion and help you can provide.
Cristina
- Megan
Hey galtieroussel36, thanks for posting here today!
Have you tried installing the app using our offline installer that can be found here?
If not, give it a go and let me know how it goes.
Waiting for your updates!
