We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

mauri1's avatar
mauri1
Helpful | Level 6
12 months ago

Syncing problem on Sonoma 14.1

Hi to everyone I have a MacBook Pro with M1 chip and Sonoma 14.1.installed. Since yesterday files are non syncing any more locally and the dropbox icon show the syncing process. Full disk access is granted under privacy and security. I tried to restart everything with no success. Any idea?

Desktop
Mac
Sync
  • mauri1's avatar
    mauri1
    12 months ago

    Problem apparently fixed by signing out and signing in. Thanks in any case for your help.

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    12 months ago

    Hi mauri1, thanks for bringing this to our attention.

     

    What happens if you try to add a file onto the Dropbox site?

     

    When you click the icon in the menu bar, what message appears on the bottom left?

     

    This will help me to assist further!

    • mauri1's avatar
      mauri1
      Helpful | Level 6
      12 months ago

      Syncing...

      It seems not to be working in both directions (download and upload)

       

      • mauri1's avatar
        mauri1
        Helpful | Level 6
        12 months ago

        I also upgraded the operating system to Sonoma 14.1.2. Thanks

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!