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Forum Discussion

Geoff K.'s avatar
Geoff K.
New member | Level 1
10 years ago

No internet connection error - when there is internet?

The desktop app says "No internet connection - Your computer is currently offline. PLease check your nework settings."

But my comuter is NOT offline and there is most definitely internet - I can access any website through Explorer and Firefox and ALL other web-based applications are running fine?

Desktop
Error Messages
Windows
  • itel s.'s avatar
    itel s.
    New member | Level 1
    9 years ago

    The desktop app says "No internet connection - Your computer is currently offline. PLease check your nework settings."

    But my comuter is NOT offline and there is most definitely internet - I can access any website through Explorer and Firefox and ALL other web-based applications are running fine?

  • Henry A.5's avatar
    Henry A.5
    New member | Level 2
    9 years ago

    Same issue. Tried everything. No internet connection in DropBox. 

    I am using Windows 10. 

  • Phil S.17's avatar
    Phil S.17
    New member | Level 1
    10 years ago

    Same for me.
    Trying to find out how to solve this.
    Have tried the uninstall and re-install.
    Now I get this error response.

  • Wim H.2's avatar
    Wim H.2
    New member | Level 1
    10 years ago

    I have got the same problem. Dropbox version 3.4.6 works fine, as soon as Dropbox upgrades to 3.6.x it doens't work anymore.

    I cannot go back to 3.4.6 because Dropbox seems to automatically upgrade to a more recent version (3.6.x).

    I have uninstalled Bitdefender; problem remains, I have turned the firewall off, problem remains I have unstalled Dropbox several times, problem remains.

    I am runnen Windows 7, Dropbox is the only program having trouble getting to the internet all other programs work fine.

     

  • Jody G.'s avatar
    Jody G.
    New member | Level 1
    10 years ago

    Same issue here. I have uninstalled, cleaned the registry and reinstalled. No resolve.

  • Mark E.20's avatar
    Mark E.20
    New member | Level 1
    10 years ago

    I receive: "Your computer is currently offline. Please check your network setting"  What do I do to get Dropbox operational again so it will syc?

     

  • Esa P.'s avatar
    Esa P.
    New member | Level 2
    10 years ago

    I have same problem and there is no solution.  My Dropbox cannot be connected to Dropbox server. Everything that may block Dropbox have been removed, such as: antivirus, firewall, proxy, etc but it cannot work.

    Anyone, please advise regarding this problem.

    Thank you.

     

    Esa

  • vikas g.'s avatar
    vikas g.
    New member | Level 1
    9 years ago

    I receive: "Your computer is currently offline. Please check your network setting"  What do I do to get Dropbox

  • John L.115's avatar
    John L.115
    New member | Level 1
    9 years ago

    What worked for me: Turn off Firewall and any Antivirus.  Then Settings - Update&Security - Windows Defender - Real time protection off

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