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Forum Discussion
Location is not available... the file or directory is corrupted and unreadable
I occasionally use an old Toshiba laptop with Windows 10. I tried to access some Word and PDF files in Dropbox from the C: drive and got the error message: "Dropbox is not accessible. The file or d...
"Location is not available" (personal information removed) and "the file or directory is corrupted and unreadable" when accessing file in Windows 7.. Yet luckily I can still open the folder going through a browser to access Dropbox, open files, etc
Can you run any troubleshooting software to identify which file(s) in [personal information removed] are causing the issue? I tried to run something that said a bunch of Pandas were identifying the bad files but then a red rectangle appeared at the top saying the program had quit running. A little help please?
This is happening to me as well. Really need assistance. Thank you.
Did anyone get an answer to fixing this problem? Thanks!
Did anyone get an answer to fixing this problem? Thanks!
Chris G.12 wrote:
"Location is not available" (personal information removed) and "the file or directory is corrupted and unreadable" when accessing file in Windows 7.. Yet luckily I can still open the folder going through a browser to access Dropbox, open files, etc
Can you run any troubleshooting software to identify which file(s) in [personal information removed] are causing the issue? I tried to run something that said a bunch of Pandas were identifying the bad files but then a red rectangle appeared at the top saying the program had quit running. A little help please?
Hey there smarquina - welcome to the Forums!
What does your desktop app report when you mouse over the little Dropbox icon next to the clock? Can you give this tool a go to see if there are incompatible characters in your files' names? Note that this error is a generic Windows error and there are quie a few factors that could be causing it - you can run a quick google search to see all about it. Is it possible that you have moved your Dropbox Folder to an external drive? Is it on a supported file system with all the appropriate drivers ( NTFS should do the job for Windows computers)?
Note that a screenshot of the exact error you get is always helpful too. Hope this helps point you to the right direction and please let me know what you find!
Cheers!
