We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

tshayes-8580's avatar
tshayes-8580
New member | Level 2

still getting this Avast warning and still will not open using the icon in the start menu or the taskbar

tshayes-8580's avatar
tshayes-8580
New member | Level 2
8 months ago

FYI, this only happens when opening Dropbox, all the other online apps appear to be opening just fine.

  • tshayes-8580's avatar
    tshayes-8580
    New member | Level 2
    8 months ago

    Guess another note might be helpful,  Both the iPad and iPhone ios apps for dropbox mobile apps appear to be fine.

    • tshayes-8580's avatar
      tshayes-8580
      New member | Level 2
      8 months ago

      It's also happening when logging into dropbox vie the web using the firefox browser

       

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff
        8 months ago

        Hey tshayes-8580, have you tried whitelisting Dropbox or removing it from Avast's blacklist, to see if that helps?

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!