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Forum Discussion

Richard P.44's avatar
Richard P.44
Helpful | Level 7
7 years ago

I get an error message that Windows System Restore failed?

Hi When I run Windows System Restore it fails with this error message System Restore failed to replace the file (D:\Users\*******\Dropbox\.dropbox.cache\qebcobkqbgbzfynfuwbof\placeholder.bat) wit...
Desktop
Setting up the apps
Windows
  • radical_exponent's avatar
    radical_exponent
    2 years ago

    Hi everyone,

     

    We're testing out some changes in v182 (currently in beta) that should hopefully help with this. Let us know if you continue to run into problems.

     

    Thanks

nj-a's avatar
nj-a
Explorer | Level 4

As I understand from my own investigation and previous comments here it seems that it's unfortunately impossible. This is what makes this issue so serious becauce once you discover what the issue is you are already screwed and can do nothing about it.

I have a support case open with Dropbox that was submitted to their specialist team one week ago. No update yet but I keep my fingers crossed they hopefully will take this seriously soon.

I'd recommend all of you reading this to open a support case with Dropbox as well to make sure they become aware how serious this issue is.

kydimos's avatar
kydimos
Helpful | Level 6
5 years ago

LOL! Dropbox is litterally a Windows killer app!

Made a full reinstallation of Windows and lost a ton of stuff calenders, appointment etc. just to have Dropbox kill my system again before realizing this issue.

Thanks, Deadbox :(   

  • Mrtatemyballs's avatar
    Mrtatemyballs
    Helpful | Level 6
    5 years ago
    Agreed. I can't believe this is still a thing. It has been about a year since u discovered it and even then it was a few years old. Dropbox should be ashamed.
    • jives's avatar
      jives
      New member | Level 2
      5 years ago

      I'm also experiencing this same issue when trying to run a system restore, which is highly annoying to be honest.

      • jives's avatar
        jives
        New member | Level 2
        5 years ago

        Definetely won't be advising any of our clients to be using Dropbox, OneDrive it is.

         

        You've known about this issue since last year, and it's still a problem - You can't say that a fix is to exclude files using regedit - The average user isn't going to know what you're talking about and when they need to depend of System Restore, it's all a little too late.

         

        Sincerly,

        Someone who definetely isn't using Dropbox again.

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