We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

charliedotcrews's avatar
charliedotcrews
Explorer | Level 3
2 years ago

Huge .dropbox.cache folder on one laptop

Hi,

 

I have a free Dropbox account of 20GB, 50% used.

On one of my laptops, Dropbox has a hidden folder ".dropbox.cache", which is huge (420GB) and which I already deleted a few times, but it keeps coming back? 

 

I'm using the same Dropbox account on another machine, syncing the same thing, and this folder is peanuts in size (50MB)... 

Any ideas?

 

Cheers!

  • charliedotcrews's avatar
    charliedotcrews
    Explorer | Level 3

    I think I now what is happening.

    On my remote machine, I have an application running updating a log file every 20 seconds. This file is currently about 65MB big.

    Every time my machine syncs this updated file, a version is stored in the old_files subfolder of .dropbox.cache.

    Not sure why that is, or why it keeps the old files until eternity...

    Any ideas?

    • Nancy's avatar
      Nancy
      Icon for Dropbox Staff rankDropbox Staff

      Thanks for posting here, charliedotcrews!

       

      I’d recommend taking a look at this Help Center article, as a first step.

       

      If you have any sort of questions after that, let me know.

      • charliedotcrews's avatar
        charliedotcrews
        Explorer | Level 3

        Ok, so it keeps the files for three days. That seems to be the issues then. Thanks.

        Hazel to the rescue then to clear out this folder more quickly...

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!