We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Folders
99 TopicsMy web account keeps freezing whenever I'm idle for more than 20 minutes.
I don't know what exactly has been changed, but being idle in a Dropbox folder on Web while working on a project (20-30 mins) causes issues with creating a new folder, or trying to move/copy/rename etc. It just freezes, and a refresh of the page keeps the page in a "loading" state. You have to fully close the tab and load Dropbox afresh for it to work again. Very, very, very annoying and it ruins the entire workflow. Having to navigate through all folders again to get back to where I was. Also please allow this "suggestion" for where you want to move/copy something to be toggled on/off, because it hasn't provided me the correct location once and it always loads in late causing a missclick...25Views0likes3CommentsDropbox Migration to a New Mac With the New Cloud Storage Setup
On my primary computer, I keep all Dropbox files in offline mode. I've updated to the new Dropbox setup that places the Dropbox folder in ~/Library/CloudStorage. I'm wondering what will happen when I move to a new Mac in the future. In the past, the macOS transfer program would transfer all my files to the new computer's drive, and then Dropbox would reindex them (rather than having to redownload all the files from Dropbox). What will happen now with the new Dropbox setup? Thanks.Solved6.4KViews1like26CommentsThe Dropbox folder is gone from my Mac Finder (running Sonoma 14.6.1).
I have been dealing with this for awhile now, I upgraded to Mac OS Sonoma 14.6.1 and I can longer see my Dropbox in my finder, looks like Apple has blocked DB from iCloud and finder function? If you have any ideas I am open to input. coupdevill737Views0likes3CommentsLogged out of Dropbox, Now Dropbox Can't See Existing Folder on Windows 11
Hello. I'm on Windows 11, and Friday -- the last time I used my PC -- all was fine with Dropbox. Today, when I turned on the PC, Dropbox was logged out, and when I logged in, it could no longer access my existing Dropbox folder, which is on an external drive. I've uninstalled and reinstalled the desktop app, and tried to select the proper, existing Dropbox folder for years, and I first got an error that the drive couldn't be accessed. Uninstalled and reinstalled again, immediately paused syncing. Now, when I try to move the Dropbox folder in the app to the existing folder on the external drive, I get an error that files are already there. So what the heck do I do? Please help. Thank you.Solved2.1KViews1like15Commentsinstalling and cloning new SSD drive
Hi I currently have a old 1TB SSD Drive with the dropbox folder on it. I'd like to install a new 4 TB drive in my laptop and clone the old drive onto the new larger capacity SSD drive without having to resync and download all of the files again back into the cloned dropbox folder. This seems like it should be a very normal thing but I can't seem to find enough information on this to make me a bit more comfortable. If I clone the drive completely, then swap them so the drive letter is restored, can I make that work? I found this on another post: "This doesn't work. When you boot up your new drive and start dropbox on it won't recognized the existing "dropbox" folder. It will force you to create a new dropbox folder and proceed to download the entire dropbox content from the cloud. pretty annoying" Thanks in advance,Solved1.7KViews0likes9CommentsThe desktop app on Sonoma didn't create a Dropbox folder, why?
Okay, new Mac, Sonoma, installed dropbox app, it didn't create a Dropbox folder and sync the files to my local storage. If I open it in the app, then right click on the file, there is no sync only download, and it compresses it. So, no longer can I back upmy locals to dropbox? Also, it won't let me select multiple files, I have to do it one at a time? John132Views0likes1CommentHow can I move the Dropbox folder on Ubuntu 24.10 without a GUI?
In my new Ubuntu 24.10 with Dropbox installed from a .deb file downloaded from the official site, I can't manage its configuration. The GUI does not work here. I HAVE TO change the location of the ~Dropbox. It does not have any command to perform this change. Where is the configuration file with parameters about Dropbox's behavior? Any help will be so much appreciated. Thanks in advance.291Views1like2CommentsHow can I collapse the Dropbox folder in the navigation pane on Windows 11?
Each time I start Win11 and I open a new window in Explorer View, the Dropbox folder is completely expanded in the Navigation Pane. As I have a lot of subfolders, it takes all the vertical space, and this is very inconvenient. Is there a way to default the Dropbox folder to be collapsed (as all the others normally are), and only expanding it when needed by clicking on the > sign at the left of it?Solved313Views0likes4CommentsA duplicate Dropbox folder has been created - which folder syncs to my web account?
I thought it would be easy to rename my Dropbox folder from 'Dropbox' to "Dropbox 3GB" Now I have two dropbox folders... one shows in my sidebar, and both showsunder Users/myname/ folders.... The "new" one has a checkmark on it. also, a lot of my photos in the dropbox say zero bytes and no longer exist although they are also in my web dropbox. Which one is the "real" dropbox? how do I get rid of the other one? I cant seem to insert a screenshot . ( I am on a Macbook M2 chip running Sonoma 14.4) Thank you. Phyllis269Views0likes5Comments