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Folders

174 Topics

My web account keeps freezing whenever I'm idle for more than 20 minutes.
I don't know what exactly has been changed, but being idle in a Dropbox folder on Web while working on a project (20-30 mins) causes issues with creating a new folder, or trying to move/copy/rename etc. It just freezes, and a refresh of the page keeps the page in a "loading" state. You have to fully close the tab and load Dropbox afresh for it to work again. Very, very, very annoying and it ruins the entire workflow. Having to navigate through all folders again to get back to where I was. Also please allow this "suggestion" for where you want to move/copy something to be toggled on/off, because it hasn't provided me the correct location once and it always loads in late causing a missclick...
bugreporter
20 hours ago Place Apps and Installations
25Views
0likes
3Comments
I can no longer access Dropbox through Finder on macOS Sequoia 15.0.1.
Did this update by Apple break dropbox? Can no longer access through the finder.
dcross
2 days ago Place Apps and Installations
522Views
1like
14Comments
Dropbox Migration to a New Mac With the New Cloud Storage Setup
On my primary computer, I keep all Dropbox files in offline mode. I've updated to the new Dropbox setup that places the Dropbox folder in ~/Library/CloudStorage. I'm wondering what will happen when I move to a new Mac in the future. In the past, the macOS transfer program would transfer all my files to the new computer's drive, and then Dropbox would reindex them (rather than having to redownload all the files from Dropbox). What will happen now with the new Dropbox setup? Thanks.
Solved
fssbob
3 days ago Place Apps and Installations
6.4KViews
1like
26Comments
I see duplicate Dropbox folders on Windows, after reinstalling the desktop app, and they both sync
Hi there I had a problem where I noticed one day about a month or so ago that my backup of my current computer had disappeared so couldnt access any files from my computer on my phone. The only way I could see to fix it was to reinstall dropbox on my computer which it fix the backup problem. However I now have a problem on my computer where my windows explorer shows two indentical dropbox folders. How do I remove of them without losing any files? Anything I do to one of the folders affects the other, they both have the same files and both sync. Thanks in advance.
Solved
Xariel
4 days ago Place Create, upload, and share
6.7KViews
1like
29Comments
The Dropbox folder is gone from my Mac Finder (running Sonoma 14.6.1).
I have been dealing with this for awhile now, I upgraded to Mac OS Sonoma 14.6.1 and I can longer see my Dropbox in my finder, looks like Apple has blocked DB from iCloud and finder function? If you have any ideas I am open to input. coupdevill
coupdevill
5 days ago Place Apps and Installations
737Views
0likes
3Comments
How can I restore files using the Dropbox cache folder?
i have a dropbox cache which i can see because i have hidden files viewable on my computer running win11. i need to recover these files locally because my original dropbox account is no longer active after not being able to manage it due to extended hospitalization. dropbox support stated i had enough time to respond to queries about them permanently deleting my locked account which in itself is an abuse against the disabled community. but i would like a way to recover these files locally so i can start a new db account and upload them to sync. thanks
chadbosemanuniversity
16 days ago Place Delete, edit, and organize
159Views
0likes
3Comments
I have two copies of Dropbox on different drives of my computer; I'd like to delete one of them.
Two copies dropbox on different drives same machine would like to delete one
AA071
16 days ago Place Delete, edit, and organize
174Views
0likes
3Comments
Logged out of Dropbox, Now Dropbox Can't See Existing Folder on Windows 11
Hello. I'm on Windows 11, and Friday -- the last time I used my PC -- all was fine with Dropbox. Today, when I turned on the PC, Dropbox was logged out, and when I logged in, it could no longer access my existing Dropbox folder, which is on an external drive. I've uninstalled and reinstalled the desktop app, and tried to select the proper, existing Dropbox folder for years, and I first got an error that the drive couldn't be accessed. Uninstalled and reinstalled again, immediately paused syncing. Now, when I try to move the Dropbox folder in the app to the existing folder on the external drive, I get an error that files are already there. So what the heck do I do? Please help. Thank you.
Solved
Veloxi
17 days ago Place Apps and Installations
2.1KViews
1like
15Comments
installing and cloning new SSD drive
Hi I currently have a old 1TB SSD Drive with the dropbox folder on it. I'd like to install a new 4 TB drive in my laptop and clone the old drive onto the new larger capacity SSD drive without having to resync and download all of the files again back into the cloned dropbox folder. This seems like it should be a very normal thing but I can't seem to find enough information on this to make me a bit more comfortable. If I clone the drive completely, then swap them so the drive letter is restored, can I make that work? I found this on another post: "This doesn't work. When you boot up your new drive and start dropbox on it won't recognized the existing "dropbox" folder. It will force you to create a new dropbox folder and proceed to download the entire dropbox content from the cloud. pretty annoying" Thanks in advance,
Solved
TheEngineer
23 days ago Place Apps and Installations
1.7KViews
0likes
9Comments
The desktop app on Sonoma didn't create a Dropbox folder, why?
Okay, new Mac, Sonoma, installed dropbox app, it didn't create a Dropbox folder and sync the files to my local storage. If I open it in the app, then right click on the file, there is no sync only download, and it compresses it. So, no longer can I back upmy locals to dropbox? Also, it won't let me select multiple files, I have to do it one at a time? John
Phaedrus351
24 days ago Place Apps and Installations
132Views
0likes
1Comment