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Forum Discussion

MatteoG's avatar
MatteoG
Helpful | Level 5
2 years ago

Dropbox very slow with Windows explorer

After wasting time, as usual, with Dropbox's assistance, I try to ask here. My problem is relatively simple to explain and consists in the fact that if I use Windows Explorer, navigating in the Dropb...
Desktop
Folders
Windows
Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hey MatteoG, is it possible that you have close to or more than 300K files in your Dropbox folder?

 

The performance of the desktop app will decline with that many files in the Dropbox folder, so can you try using selective sync, to remove some folders and see if that helps?

  • cffcff's avatar
    cffcff
    Helpful | Level 6
    2 years ago

    Is Dropbox planning to improve this - so that I can sync all my dropbox files???? It feels ridiculous that I from my desktop should not be able to access all my files in a convenient way (which Windows Explorer offers).

  • MatteoG's avatar
    MatteoG
    Helpful | Level 5
    2 years ago

    I have already answered to this question:
    Dropbox folder: 17.6 GB - 73.362 file - 32.215 folders - local space (my C drive) 2.94 MB

    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Apologies, Matteo, I missed that.

       

      Does removing some files with selective sync work at all, though?

      • MatteoG's avatar
        MatteoG
        Helpful | Level 5
        2 years ago

        Instead of continuously asking question, pleas answer to this one: why the problem is only in WINDOWS EXPLORER and not in other file explorer applications (like Explorer++)?

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