You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Ian_A6's avatar
Ian_A6
Collaborator | Level 9
2 years ago

Dropbox stopped launching from Windows 11 start menu or taskbar

Stopped working today (possibly after windows update yesterday?). Will launch from notification area but not the others. Trien reinstalling - no effect.    Any ideas or anyone else seeing this beha...
Desktop
Windows
  • Ian_A6's avatar
    Ian_A6
    2 years ago

    So Dropbox support sorted it out. It was a beta version that had installed (I don't think I ever asked for beta but it was turned on in preferences). reinstalled stable version and all working 😊

Ian_A6's avatar
Ian_A6
Collaborator | Level 9

Hi Jay, doesn't appear to be any issue with windows firewall and I don't have any VPN or proxy software etc.  

 

I can launch Dropbox form here

 

but not from the icom on my taskbar or from the start menu. That support page link is allowing me to reach chat so I'll try that. Thanks

Ian_A6's avatar
Ian_A6
Collaborator | Level 9
2 years ago

So Dropbox support sorted it out. It was a beta version that had installed (I don't think I ever asked for beta but it was turned on in preferences). reinstalled stable version and all working 😊

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Happy to hear that, Ian_A6!

     

    If your issue returns or if you have any questions, do let us know.

     

    Have a wonderful day!

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