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sci buzz's avatar
sci buzz
Helpful | Level 5
4 years ago

Stop saving screenshots to dropbox!

Please help!! I have been trying for hours to stop saving every screenshot to Dropbox.  I never initiated this and it's very frustrating to not find accurate advice in the help section.

 

There is NO "import" tab anywhere under my dropbox preferences.  I have already unchecked the "share screenshots and screen recordings using Dropbox" as well as "Enable camera uploads for:" photos and videos.

 

Having all my screenshots in Dropbox makes my work take longer because I can't see them clearly enough when adding new inventory to our system and quickly uploading shots.

 

I have MacOS Big Sur 11.3.1

Desktop
Mac
Setting up the apps
Sync
upload
  • Walter's avatar
    Walter
    4 years ago

    Thanks for the screenshot sci buzz!

    Can you please install the latest, stable version of our desktop app (it just got out yesterday) and let me know if you notice any difference?

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    4 years ago
    Hi there sci buzz, thanks for joining our Community and sorry to hear you're having issues with this.

    Did you reboot your computer at all after disabling your screenshot syncing through the app's preferences?

    If you did and this still persists, please send me a screenshot of how it looks like on your end so that I can have a visual too.

    Thanks!
    • sci buzz's avatar
      sci buzz
      Helpful | Level 5
      4 years ago

      Hi Walter,

       

      Yes,  I've turned the computer off and on, but the boxes were unchecked from before.  I never did the "Set up" to automatically back up my desktop to Dropbox.

       

      Here is a screenshot of my settings:

       

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff
        4 years ago

        Thanks for the screenshot sci buzz!

        Can you please install the latest, stable version of our desktop app (it just got out yesterday) and let me know if you notice any difference?

  • KWashington's avatar
    KWashington
    New member | Level 2
    10 months ago

    Ugh, I'm trying to stop dropbox screen shots and I'm unable to complete the task. The directions refer to a perferences tab which is not found and I am not able to find where to find screen shot syncing. Help, pleaseandthankyou https://capture.dropbox.com/Y3SWUaZpNInPcMbp Screen shot attached here-ha! but now sure you can see it.

    • Rich's avatar
      Rich
      Icon for Super User II rankSuper User II
      10 months ago
      KWashington wrote:

      The directions refer to a perferences tab which is not found ...

      Where are you looking? Your Capture says it's still uploading.

       

      Preferences is found in the Dropbox application on your computer, not the Dropbox website. Look for the Dropbox icon in your system tray (Windows) or menu bar (Mac).

       

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