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CapnBuck's avatar
CapnBuck
Explorer | Level 3
3 years ago

DROPBOX PASSWORDS WILL NOT GO BACK INTO SAFARI EXTENSIONS

Dropbox Passwords disappeared from Safari extensions and will not go back in.

When attempting to put it back in I get the following:

 

 

 

 

 

 

 

 

 

 

 

 

When following the prompt, the whole process begins again....a vicious circle.

My Mac is:

MacBook Pro (Retina, 15-inch, Mid 2015) with Mac OS Big Sur

 

 

Desktop
Dropbox Passwords
Setting up the apps
  • Megan's avatar
    Megan
    3 years ago

    Hi CapnBuck, how are you this Wednesday?

     

    Have you made sure that Safari is up to date on the device? 

     

    One more thing: I suggest this link, which can be opened directly in Safari. 


    Can you try it and let me know if this does the trick? Thanks.

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago

    Hi CapnBuck, how are you this Wednesday?

     

    Have you made sure that Safari is up to date on the device? 

     

    One more thing: I suggest this link, which can be opened directly in Safari. 


    Can you try it and let me know if this does the trick? Thanks.

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff
        3 years ago

        Hi Candace A.4, sorry to hear that! 

         

        Do you see the same screen as in the screenshot above? Also, have you updated your Safari? 

         

        Let me know.

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