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Forum Discussion
Bdavi
5 months agoExplorer | Level 4
Dropbox is installed on one user profile but other profiles get a pop-up to sign in to Dropbox
I'm on a Windows 10 PC that uses multiple Windows accounts (local accounts, it if matters).
The Dropbox installer doesn't give the usual choice between setting it up for "all users" or "curren...
- 5 months ago
Bdavi wrote:
Is there any way to get rid of the popup for the additional users?
Disable the startup of Dropbox for all users in Windows Settings, then create your own shortcut for Dropbox and place it in the Startup folder within your own user profile. See the following thread for more information:
Hannah
5 months agoDropbox Staff
Hey Bdavi, thanks for reaching out to us.
Would you mind sending us a screenshot of one of those pop-ups?
Does the Dropbox app work/sync as normal on the one user's profile?
Let me know.
- Bdavi5 months agoExplorer | Level 4
Hi Hannah,
Dropbox is syncing and working normally for the one user who needs it.
Here's a screenshot of what the other users see every time they log in to Windows.
- Hannah5 months agoDropbox Staff
Thanks for the screenshot, Bdavi!
If the users that are not using the Dropbox app, check their system tray (even the hidden icons), do they see a small Dropbox icon?
- Bdavi5 months agoExplorer | Level 4
Sorry for the delay. Yes, the non-Dropbox users do have the icon in their tray. Hovering over the icon gives the message "Waiting to be linked to a Dropbox account." Clicking the icon brings up a screen with "Welcome to Dropbox. Please sign in to continue."
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