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Forum Discussion
Dropbox APP missing
The main reason why the construction company that I represent, had decided to start using Dropbox instead of a server are 2
1) Everything is in the iCloud no need to have computers with a lot of memory capacity
2) Everything was really easy to manage with the Dropbox App with the PC and Handy, especially in terms of internal communication, being able to leave a message and comments or instructions on each document or folder, and all the documents no matter which format was easy to visualize, you had a preview of any document... so when you get in a folder you see the documents, not just the name and format (like now).
The main reason why the construction company that I represent, had decided to start searching for a substitution of Dropbox
No Dropbox APP = We are searching for a new solution. WE USE TO OPERATE ALWAYS DIRECTLY THROUGH THE APP
Dropbox's website is not easy to manage as was with the app...
Dropbox's website; you can see a preview of each document, has issues to open lots of formats, etc...
Dropbox's website; not comfortable to interact with a team big as our
Dropbox's Desk; in order to see the previews I do have to synchronize all so... use the memory capacity of my computer.. so If you have a 2 T of information, you better get a PC with this capacity... Why use a Cloud if at the end you need to use your computer memory capacity? Can someone explain me????
Dropbox Desk; no way to internally communicate with a team, no way to leave a message or tag anyone in a comment...
Resume:
Dropbox instead of going forward... is going backward... The App was a great and easy solution for big corporations...
My team and I are absolutely disappointed that you have deleted the App, and we HATE and find useless the Desk solution.
I hope you fix the App soon, otherways you are definitely losing us as clients...
Hey all, thanks for posting here!
Your feedback regarding our Dropbox desktop application has been very valuable, and I will endeavor to make sure your voice is heard.
I will pass on your comments to the relevant departments so that we can further improve our product.
Keep in mind that no features were removed and you can still use your Finder or File Explorer without an issue.
If you have any questions, or you're not sure how to achieve something on your app, this is why we are here to jump in and help.
Thanks a bunch!
My Dropbox regularly switches itself from opening within the app and then the finder. I then have to change the settings within preferences to "open with desktop app" but now that option is no longer visible. Any ideas?
- Hannah
Dropbox Staff
Hey Sambosam, thanks for posting your query to our Community.
To give you some info on this, as of January 17, 2022, the Dropbox desktop app only supports Finder and the menu bar, and the desktop app window is no longer available.
You should have received an email about this at some point, but not to worry! Your content is still safe with us.
You can still save, view, share, and access all your files with the Dropbox folder in macOS Finder, the menu bar, on our website, and from the latest iOS and Android apps.
Let me know if you have any questions.This does NOT makes sense at all, the Dropbox app made everything so much easier. The File explorer is way harder to use. this is definitely a step back! Not happy at all!
- Megan
Hey all, thanks for posting here!
Your feedback regarding our Dropbox desktop application has been very valuable, and I will endeavor to make sure your voice is heard.
I will pass on your comments to the relevant departments so that we can further improve our product.
Keep in mind that no features were removed and you can still use your Finder or File Explorer without an issue.
If you have any questions, or you're not sure how to achieve something on your app, this is why we are here to jump in and help.
Thanks a bunch!Hi there,
I think Dropbox should restore the Dropbox App. It was hugely convenient for accessing files and making comments on folders. Finder is not that intuitive as compared to the Dropbox app which gave the option of making certain folder favourites for quick access.
Regards,
Saqib
The Dropbox desktop app appears to have merged with File Explorer. Now it is less streamlined to:
-see who edited a file in File Explorer
-when a file was last edited
-when a file was added to a folder in File Explorer
-the list of people who have access/permission to a folder in File Explorer
-how to invite someone to a folder in File Explorer
This is a non-answer. With the already poor communication on this, users deserve more information. There are still directions everywhere on how to install the app but no further explanation on why you are not making it available anymore.
Please do better Dropbox.
It is absolutely FALSE that no features were removed! How can I do selective sync?? All of your website instructions say "use the app", which you killed. I am rapidly looking for an alternative, but am curious if you will refund the yearly fee I just paid for Professional, as you changed the terms with no notice. SHAME ON YOU for ruining something that has worked well for years.
I have been a user of dropbox forever. With dropbox ending support for the desktop app, I no longer can use Selective Sync, which was at the heart of how I used the product. I have multiple computers, and different files are held locally on each of them. I need those files to be local because I have to access without internet. But none of the computers can hold all of the files I have.... ergo, the Selective part of selective sync.
how am I supposed to use this product without the Preferences control that the desktop App gave me? Why did you ruin such a great product by taking away the App? And please don't tell me "no functionality was removed". Really, it was. Even you own web based documentation only can explain how to do certain things by referring a user to the App.
- Hi there, since January 2022 when I open Dropbox on my Mac the main interface doesn’t pop up as before and it is only displayed as a folder in finder. I have tried to uninstall and install but it is still doing the same thing. Please could someone advice if there has been changes of some sort or I’m just begging silly. Thanks in advance.
Unfortunately, this interface that you are looking for... is the DropBox app for PC that Dropbox has canceled since the last 17/01/2022..
That's why all of this complains are about..
- Does anyone know why they would/ cancelled it? I mean is it temporary or long term? Thanks
