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ConstructoraBCN's avatar
ConstructoraBCN
Helpful | Level 6
3 years ago

Dropbox APP missing

The main reason why the construction company that I represent, had decided to start using Dropbox instead of a server are 2 1) Everything is in the iCloud no need to have computers with a lot of ...
Desktop
Setting up the apps
  • Megan's avatar
    Megan
    3 years ago

    Hey all, thanks for posting here!

    Your feedback regarding our Dropbox desktop application has been very valuable, and I will endeavor to make sure your voice is heard. 

    I will pass on your comments to the relevant departments so that we can further improve our product.

    Keep in mind that no features were removed and you can still use your Finder or File Explorer without an issue. 

    If you have any questions, or you're not sure how to achieve something on your app, this is why we are here to jump in and help.

    Thanks a bunch!

Sheila M.8's avatar
Sheila M.8
Helpful | Level 5

It is absolutely FALSE that no features were removed!  How can I do selective sync??  All of your website instructions say "use the app", which you killed.  I am rapidly looking for an alternative, but am curious if you will refund the yearly fee I just paid for Professional, as you changed the terms with no notice.  SHAME ON YOU for ruining something that has worked well for years.

Sheila M.8's avatar
Sheila M.8
Helpful | Level 5
3 years ago

I have been a user of dropbox forever.  With dropbox ending support for the desktop app, I no longer can use Selective Sync, which was at the heart of how I used the product.  I have multiple computers, and different files are held locally on each of them.  I need those files to be local because I have to access without internet.  But none of the computers can hold all of the files I have.... ergo, the Selective part of selective sync.

 

how am I supposed to use this product without the Preferences control that the desktop App gave me?  Why did you ruin such a great product by taking away the App?  And please don't tell me "no functionality was removed".  Really, it was.  Even you own web based documentation only can explain how to do certain things by referring a user to the App.  

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