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Forum Discussion
Malbone
6 years agoNew member | Level 2
Dragging file -- copy vs. move
I use Dropbox to move files between Mac computers (OS 10.11 and 10.13) and Windows computers (Win7). When I drag a file from the Dropbox folder to a Windows local folder, it COPIES the file. When I drag a file from the Dropbox folder to a Mac local folder, it MOVES the file (i.e., deletes it from the Dropbox folder).
Why the inconsistent treatment of the same action? Is there anything a user can do to change the default action? Obviously there is a way in each system to reverse the default action, but why make the user remember to do that? At this point I don't even care whether the default is MOVE or COPY -- I just want it to be the same on all platforms.
Malbone wrote:
Why the inconsistent treatment of the same action?
Whether a file is moved or copied when dragged is controlled by your operating system. Dropbox has nothing to do with it.
I can't speak to a Mac ( Mark can comment on that ), but on Windows, a drag and drop between locations on the same drive is considered a move, and a drag and drop between locations on different drives is considered a copy. There are modifier keys that you can hold on both operating systems to change what happens when dragging files. On Windows, holding CTRL will force a copy, holding SHIFT will force a move, and holding CTRL-SHIFT will create a shortcut.
Obviously there is a way in each system to reverse the default action, but why make the user remember to do that?
Ask Microsoft and Apple. It's entirely on them.
- RichSuper User II
Malbone wrote:
Why the inconsistent treatment of the same action?
Whether a file is moved or copied when dragged is controlled by your operating system. Dropbox has nothing to do with it.
I can't speak to a Mac ( Mark can comment on that ), but on Windows, a drag and drop between locations on the same drive is considered a move, and a drag and drop between locations on different drives is considered a copy. There are modifier keys that you can hold on both operating systems to change what happens when dragging files. On Windows, holding CTRL will force a copy, holding SHIFT will force a move, and holding CTRL-SHIFT will create a shortcut.
Obviously there is a way in each system to reverse the default action, but why make the user remember to do that?
Ask Microsoft and Apple. It's entirely on them.
- SB91Helpful | Level 5
I cannot believe that "copy/move is controlled by your operating system. Dropbox has nothing to do with it". I have consistent behavior of MOVE for all other folders exept for the dropbox folder. When I drag file out of dropbox, it is always COPY. This behavior is quite annoying.
I have Dropbox 86.4.146 on Windows 10 pro 18363.476.
The best solution is for the Dropbox team to fix this issue.
- _Bob21_New member | Level 2
Totally agree with SB91.
Rich "Super User II" response is "helpful" but inaccurate and does not address that dropbox drag behavior is not normal.
On windows, I can generally right click drag and CHOOSE to copy or move. But not with dropbox. It just MOVES.
And in my case, it was a drag from a DIFFERENT DRIVE (USB Flashdrive) to the dropbox "drive" and it did a MOVE. Deleted the original location. No warning that it was going to do that. No normal windows program would EVER do that. I followed up with a drag from the flashdrive to the desktop -- windows performed a COPY, as it should.
Normally I don't post on forums when I search for answers but this AWFUL "Accepted Solution" really teed me off. Take responsibility and fix the dropbox behavior. Thanks.
- SMB-UserHelpful | Level 6
According to my experience the Dropbox folder is treated by users as a shared [network] folder.
So the expected default behaviour of the drag-and-drop between the Dropbox folder and local folders is the copy [instead of move] operation.
The move operation leads to the loss of the original files in shared folder when user means to copy it to a local folder from a shared [network] folder. That causes a bad user experience with Dropbox.
The Dropbox should have an option to set the default action of drag-and-drop between the Dropbox folder and local folders. The default should be copy.
BTW the Google Stream (Google Drive) drag-and-drop between the Google folder and local folders the default operation is the copy and that is the way as it should be.
- TakeapuntExplorer | Level 4
Here's my take on this (on Mac OS)...
The Dropbox folder exisits on my computer, in my Home folder. So in the FINDER when I drag files into it from my computer it is a MOVE (moving from one location on the computer to another location). Dragging files into the Dropbox folder from a share or server is of course a COPY (copying from one computer to another).
But, when you use the DROPBOX APP, dragging from a shared server is a MOVE. This is dangerous as it is not the same as the OS, and it removes files from a remote server.
I've tried to explain this to Dropbox here, but can't get them to understand yet: https://www.dropboxforum.com/t5/Dropbox-files-folders/Copy-Move-new-app-behaviour-is-dangerously-different-to-Finder/m-p/456696#M172441
In the meantime, to help prevent my users deleting files off our servers when they drag to Dropbox I set the preference in the Dropbox App to Open folders in: Finder. That way they get the Finder integration, but without the misbehaving blue app window.
- cweckerleExplorer | Level 4
I had an issue with dragging and dropping always copying on a Windows 10 machine. I initially assumed it had to do with Dropbox but found it was resolved by changing a setting in Windows. I followed these steps and it was successful: https://mywindowshub.com/how-to-set-the-default-drag-and-drop-action-in-windows-10/
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