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Forum Discussion
Malbone
6 years agoNew member | Level 2
Dragging file -- copy vs. move
I use Dropbox to move files between Mac computers (OS 10.11 and 10.13) and Windows computers (Win7). When I drag a file from the Dropbox folder to a Windows local folder, it COPIES the file. When I...
- 6 years ago
Malbone wrote:
Why the inconsistent treatment of the same action?
Whether a file is moved or copied when dragged is controlled by your operating system. Dropbox has nothing to do with it.
I can't speak to a Mac ( Mark can comment on that ), but on Windows, a drag and drop between locations on the same drive is considered a move, and a drag and drop between locations on different drives is considered a copy. There are modifier keys that you can hold on both operating systems to change what happens when dragging files. On Windows, holding CTRL will force a copy, holding SHIFT will force a move, and holding CTRL-SHIFT will create a shortcut.
Obviously there is a way in each system to reverse the default action, but why make the user remember to do that?
Ask Microsoft and Apple. It's entirely on them.
Rich
6 years agoSuper User II
Malbone wrote:
Why the inconsistent treatment of the same action?
Whether a file is moved or copied when dragged is controlled by your operating system. Dropbox has nothing to do with it.
I can't speak to a Mac ( Mark can comment on that ), but on Windows, a drag and drop between locations on the same drive is considered a move, and a drag and drop between locations on different drives is considered a copy. There are modifier keys that you can hold on both operating systems to change what happens when dragging files. On Windows, holding CTRL will force a copy, holding SHIFT will force a move, and holding CTRL-SHIFT will create a shortcut.
Obviously there is a way in each system to reverse the default action, but why make the user remember to do that?
Ask Microsoft and Apple. It's entirely on them.
- SB915 years agoHelpful | Level 5
I cannot believe that "copy/move is controlled by your operating system. Dropbox has nothing to do with it". I have consistent behavior of MOVE for all other folders exept for the dropbox folder. When I drag file out of dropbox, it is always COPY. This behavior is quite annoying.
I have Dropbox 86.4.146 on Windows 10 pro 18363.476.
The best solution is for the Dropbox team to fix this issue.
- _Bob21_5 years agoNew member | Level 2
Totally agree with SB91.
Rich "Super User II" response is "helpful" but inaccurate and does not address that dropbox drag behavior is not normal.
On windows, I can generally right click drag and CHOOSE to copy or move. But not with dropbox. It just MOVES.
And in my case, it was a drag from a DIFFERENT DRIVE (USB Flashdrive) to the dropbox "drive" and it did a MOVE. Deleted the original location. No warning that it was going to do that. No normal windows program would EVER do that. I followed up with a drag from the flashdrive to the desktop -- windows performed a COPY, as it should.
Normally I don't post on forums when I search for answers but this AWFUL "Accepted Solution" really teed me off. Take responsibility and fix the dropbox behavior. Thanks.
- Lusil5 years agoDropbox Staff
Hey _Bob21_, thanks for nudging us on this thread!
In general, when you drag and drop files into your Dropbox folder, even from a different drive, they'll move instead of copy.
You can find more info about why files move instead of copy in this article.
Nonetheless, thank you for taking the time to share your feedback with us!
If you have any other questions, just give us a shout. Thanks!
- SMB-User5 years agoHelpful | Level 6
According to my experience the Dropbox folder is treated by users as a shared [network] folder.
So the expected default behaviour of the drag-and-drop between the Dropbox folder and local folders is the copy [instead of move] operation.
The move operation leads to the loss of the original files in shared folder when user means to copy it to a local folder from a shared [network] folder. That causes a bad user experience with Dropbox.
The Dropbox should have an option to set the default action of drag-and-drop between the Dropbox folder and local folders. The default should be copy.
BTW the Google Stream (Google Drive) drag-and-drop between the Google folder and local folders the default operation is the copy and that is the way as it should be.
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