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Forum Discussion
geoffwales
12 months agoExplorer | Level 4
Downgraded Dropbox to basic and accidentally deleted entire Dropbox folder from my D Drive
I thought it was a full backup, not the actual folder. I see all the files (580GB) on Dropbox online. Can I download the whole lot in one go?
Are they safe or will Dropbox delete them forever? ...
Megan
Dropbox Staff
Hey there, Dondon1975, I hope you're doing well!
If I understand the situation correctly, it sounds like you had connected your Dropbox account on a friend's device, and enabled Backup there.
Is that right? If not, feel free to clarify more about this.
You should be able to disable the feature using your Backup page online. Can you try, and let me know if you come across any issues?
Keep me posted, and we'll take it from there!
Dondon1975
12 months agoHelpful | Level 6
Hi! How do I do this!?.. I lost..mm..my.laptop..broken...used a friennds...to see if my stuff was still there....I then looked at times from my tablet.. I tried to email somestuff..and it was too big I cancelled it..
The email transfer..
Now it's all showing but some is in Dropbox but like 20 plus in onefolder?? And adopt plus stuff extrazz..in other drop box one...
How do I get into my box at the side to view files or get them..rewound??
Im.too.scared
I feel I wish I'd knwn.I could use on!y dropbox.. That's isssss.thee.backup is it not????.. Is it? On a c!oud of something??
Thanks ok as merci..gracias...cheeeerrrzzz!!!.....
It's a course I had in hypnotherapy CBT and I will lose the files audio.papers.lots of three grand info from the course..!!.
Can u help it's been one day I have thirty days to rewind!.???
- Dondon197512 months agoHelpful | Level 6
Plz reply to [email removed as per Community Guidelines] ..'re gettin.back from lots of ..my fault can't work. It!!.
But how to get back into drop box!.I have starred most of met ya i.porta t stuff. But I can't see the files ?.. The data.is fifty odds used.between two downloads dropbox.to old lappy.wini.7......and dafty.me.used a tablet awww...can u help recover files???..Donna mcneill........twenty nine days to get it resound So much for backups!!!. Nooh!! I don't getthat??. Plzhelppppp.plzzzzz......ifucannnn.it's the only reason I got it..likedit.. I like the pocket idea..but canny work it it seems!!
Donna........how fire Get ...backups?? Into dropbox..wa t is it is it not saves somewhere...safe??..online??..helppp!!!!!plz....
- Megan12 months agoDropbox Staff
Hi Dondon1975, I'm not entirely certain we're on the same page, but I'm here to help as much as possible.
It seems based on your latest messages that you're not referring to our Backup, but that you're missing some files, right?
You can confirm that you're looking at a newly created account by taking a look at your events page. Do you see any signs of your files there?
What about your deleted files page?
- Dondon197511 months agoHelpful | Level 6
No deleted files.....but I'd like it all back onto drop box.. And a copy onto. A usb. Perhaps.. I have a back up on a pc.and a tablet.. So even tho. Is wasn't on the laptop.. I was able to put files there somehow.. ?!!.
Thanks megan!..
Donna
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