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Forum Discussion
gabriel_nemeth
4 years agoHelpful | Level 6
Cannot establish a secure connection after dropbox update to 111.4.472
After the dropbox app (Window 10) updates itself to the latest 111.4.472 version, I'm getting this 'Cannot establish a secure connection'.
I've checked my time on my laptop, router. It's fine. I've disabled firewalls and the whole Eset Security. I've checked my ports. Everything is fine. I've turned off the proxy setting inside app. Scanned my system for viruses, nothing fount. The only solution is to revert back to the older version, but if I do so, the app will update itself so I'm at the beginning.
I've just received some news that I'd like to share with you all here!
It appears that ESET has fixed the problem that was causing this error.
For anyone running ESET on their device, please update to the most recent version of ESET to update to the software.
Once you've done this, you should be fine to revert back to the latest stable version of the Dropbox desktop app. You can install this from here.
Otherwise, you can just allow the app to auto-update to the latest stable when a new version is released.
Let me know how it goes!
- Sten SNew member | Level 2
After the dropbox app (Window 7) updates itself to the latest 111.4.472 version, I'm getting this 'Cannot establish a secure connection'.
I've checked my time on my laptop, router. It's fine. I've disabled firewalls and the whole Eset Security. I've checked my ports. Everything is fine. I've turned off the proxy setting inside app. Scanned my system for viruses, nothing fount. The only solution is to revert back to the older version, but if I do so, the app will update itself so I'm at the beginning.
- Martin D.22Helpful | Level 6
Time/date is OK
No poxy servers
Disabled eset firewall - still fails
Running Windows 10, which is up to date
Still unable to connect on my Dell Latitude E6430
- nsirakovNew member | Level 2
I am using dropbox for more than 5 years and didn't get any problems until now.
My desktop app keeps saying to me that I can't connect because I don't have a secure connection to check my time and date - I checked and rechecked - they are correct... I stopped the antivirus as suggested... still nothing... now when I try to save NO PROXY - I can't!!! There is a message saying I am not connected to the internet... which is not correct as well... It seems a serious problem, but none of the community solutions seem to work for me...
Please help me deal with it...
- OLearyNew member | Level 2
Hello Dropbox can't establish a secure internet connection and has stopped syncing files, I have followed all the help options to no avail. Can you please help
- jbsskinsfanNew member | Level 2
Just recently I started getting this error. I use eset internet security, and both their recommendations and the dropbox recommendations that I have found here that attempt to address this issue, do not work. It is unfortunate that dropbox makes it so difficult to get help for this poor design on their product, but in any event I would appreciate someone providing a fix.
- fakebekNew member | Level 2
After last update Dropbox PC app is not running. It says there is no internet connection.
I just reinstalled Dropbox to older version and it seemed to work untill in got auto-updated.
I thought Dropbox is conflicting with my Nod32 antivirus. So I totally shout down, even uninstall it. Dropbox PC app still not working.
- Ruben986Explorer | Level 3
Yo también tengo ese mismo problema ya desinstale y nada
- manfredntExplorer | Level 4
Has anyone solved this problem? I have the same I can't connect to Dropbox on two different computers
- TheShineNew member | Level 2
Hi all.
I am getting a error that I see is quite common in last few days.
"dropbox can't make a secure connection because your date and time are incorrect"
We made sure that our date and time are 100% correct and tried every trick with the anti virusus and firewalls including completly shutting them down but the problem is persisting.
It seems like Dropbox support are not helping a lot since they keep telling the same things over and over that we tried three days ago.
Nothing seems to work.
We are Windows 10 and 111.4.472 dropbox version.
Has anyone had any success in fixing this problem?
Thanks all.
- lalilooNew member | Level 2
I have received such error notice that the date and time on my computer is incorrect.
I've searched for the problem and solution indicated is to turn the proxy settings to no proxy.
I have done the same and restarted and reinstalled dropbox as well, but dropbox hasn't started working.
Also i subsequently turned off my antivirus and disable firewall etc, but dropbox still doesn't work.
May i know if anyone can provide a solution to this?
- GcalogeroExplorer | Level 4Buongiorno, da qualche giorno non posso più accedere all’App dropbox sul desktop motivo..Impossibile stabilire una connessione sicura, poi una icona con avviso: il tuo computer e offline controlla la rete, ho disinstallato e installato dropbox senza l’antivirus, ma da l’ho stesso problema, vi sono altre soluzioni? Grazie
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