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Forum Discussion
Cannot establish a secure connection after dropbox update to 111.4.472
After the dropbox app (Window 10) updates itself to the latest 111.4.472 version, I'm getting this 'Cannot establish a secure connection'.
I've checked my time on my laptop, router. It's fine. I've disabled firewalls and the whole Eset Security. I've checked my ports. Everything is fine. I've turned off the proxy setting inside app. Scanned my system for viruses, nothing fount. The only solution is to revert back to the older version, but if I do so, the app will update itself so I'm at the beginning.
I've just received some news that I'd like to share with you all here!
It appears that ESET has fixed the problem that was causing this error.
For anyone running ESET on their device, please update to the most recent version of ESET to update to the software.
Once you've done this, you should be fine to revert back to the latest stable version of the Dropbox desktop app. You can install this from here.
Otherwise, you can just allow the app to auto-update to the latest stable when a new version is released.
Let me know how it goes!
- As above i get the following message on my Windows 10 laptop.' Cant establish secure internet connection'.
Its work fine for few years without any issue.
It also keeps saying that i have no internet connection and also that the Time and Date are incorrect. Even though both are working and correct.
I have tried uninstalling the app and reinstalling to no avail.
It has been like this for a week now.Go to page 23 and follow Walter's instructions!
wheres page 23 and walters instructions ??
Same Issue... Really need this fixed?
Hi,
I suddently get the "Can't establish secure internet connection" message which I have never got before.
My date is set correctly.
I tried to disable my NOD32 antivirus, tried to change to "no proxy", tried to add dropxbox again to the trusted apps, tried uninstalling dropbox, etc.
I have windows 7.
Nothing works :-(
I must get it to work asap for business use.
Thanks,
Some answers already that works. But here's another solution. Go to ESET Antivirus. SETUP> ADVANCED SETUP. WEB AND EMAIL> SSL/TLS. Look for "List of SSL/TLS filtered applications", Click EDIT. Search for the application Dropbox.exe. Select the application Dropbox.exe and the click Edit. Under Scan Action, change from Auto to Ignore. Click OK, OK, OK. On Dropbox, PAUSE SYNCING. Give it a few seconds to really pause. RESUME SYNCING.
Great tip! I have ESET and this worked. I had to quit the app and relaunch it though. Just pausing and resuming didn't work. Thank you bioman!
Hi
My dropbox files on my desktop wont sync.
When I hover over the sys tray icon and its red cross it says "cant establish secure internet connection"
been running smooth for years -up to now
anybody help pls
que solucion me dan, me pone 111.4.472 y me dice que no es posible una coneccion segura a internet
This is an emergency!
I am getting the error message "Cant establish secure internet connection"
All of my client files are in dropbox, so I can not work now.
this happened right after the Windows 10 update.Dear friends,
I am the originator of this post, and after spending 9 HOURS today, I have the solution!
What did NOT work.... I changed my computer date, uninstalled and reinstalled dropbox, turned off proxy, turned off ESET and firewalls, and a zillion other things including reading every article dropbox has posted on this error message, and nothing worked!!! I have windows 10 on both computers.
I then installed a beta patch from dropbox, which worked!!!! here is the link to install it.
https://www.dropboxforum.com/t5/Dropbox-desktop-client-builds/Beta-Build-112-3-254/td-p/476277
after installation, you need to reboot your computer, and then open dropbox. then all files will sync and the error message goes away.Merry Xmas to you all! This is my gift to you.
Mod edit: If you're using ESET you can find the steps here.
Many thanks for the early xmas gift :-) Had the same issue yesterday, uninstalled/reinstalled/rebooted to no avail, contacted the guys at ESET thinking that it might be a firewall setting on their software, they said this was a known Dropbox problem and a) that they issued their own patch this morning and b) resommended, if the patch doesn't resolve the issue, to install the beta version of the DB app. b) worked! :-)
Hi,
I'm having the same problem and I am using ESET endpoint antivirus version 7.3.204.10How can I overcome this issue?
Thank you
Me too have this issue, Using Eset anti virus. Disabed it still can't work. Restarted router, re installed Dropbox app on my windows 10, Checked my date and time system time. Everything i done still can't get dropbox to work. Only using firefox to access my dropbox with no issue.
I am having the same issue with two different computers in different locations, different networks, but both using eset and windows 10. I have also tried reinstalling the DropBox App and turning off my antivirus, but the issue remains. This is urgent for me as well.
Me too!!!
New on my DropBox today - Cannot establish internet connection.
Reading the community, I guess it's from the latest version uploaded by DropBox.
I understand there is a Beta fax - when will there be an official fix??
Hi,
I had the same problem under Windows 10 and the Eset fix worked for me. Never had to do this before. I have started a thread on the Eset forum.
I contacted Dropbox via messenger and received the answer within a few minutes. this is for all who use ESET and have the same problem "Cannot establish secure internet connection":
1. Open the main program window of your Windows ESET product
2. Press F5 to access Advanced setup
3. Click Web and Email
4. expand Protocol Filtering and then click the slider bar next to Enable application protocol content filtering to enable or disable this feature
5. Look for "Excluded applications" and click on Edit Add Dropbox and Dropbox Update
6. Click OK
Keep in mind that you may need to reboot your device, or quit / relaunch the app, for this to take effect.
I am having the same issue and the windows upgrade. I uninstalled and attempted to reinstalled Dropbox v111.4.472.
I changed the proxy settings to none and it still will not connect and it will not allow me to log in. I do have an internet connection and I can get to Dropbox on via my web browser.
Как исправить ошибку соединения, в следствии неверной системной даты? У меня правильная системная дата и время, но дропбокс выдает ошибку, что не может соединиться из-за не верной системной даты
