We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
Cannot establish a secure connection after dropbox update to 111.4.472
After the dropbox app (Window 10) updates itself to the latest 111.4.472 version, I'm getting this 'Cannot establish a secure connection'.
I've checked my time on my laptop, router. It's fine. I've disabled firewalls and the whole Eset Security. I've checked my ports. Everything is fine. I've turned off the proxy setting inside app. Scanned my system for viruses, nothing fount. The only solution is to revert back to the older version, but if I do so, the app will update itself so I'm at the beginning.
I've just received some news that I'd like to share with you all here!
It appears that ESET has fixed the problem that was causing this error.
For anyone running ESET on their device, please update to the most recent version of ESET to update to the software.
Once you've done this, you should be fine to revert back to the latest stable version of the Dropbox desktop app. You can install this from here.
Otherwise, you can just allow the app to auto-update to the latest stable when a new version is released.
Let me know how it goes!
Anch'io ho lo stesso problema da quando si è installata automaticamente la versione 111.4.472... e sono completamente bloccato perchè Dropbox non si sincronizza più!!!
.....
I too have the same problem since version 111.4.472 was automatically installed ... and I'm completely stuck because Dropbox doesn't sync anymore!!!
Have tried everyuthing on three different machines on different routers, adsl, 4g, fibre and switched ESET antivirus on and off and nothing works!!!.... This needs an immediate fix as its costing me money in downtime.
Walter's instructions worked for me. I use ESET as well, and it is easy to add the two exclusions to it. Preferable to do that and remain on the stable channel than it is to have to move to the beta version, even though that works for now, also.
Either approach works, but ESET with exclusions and the stable channel is preferable to no exclusions but beta channel.
Thanks for everyone's help on this.
hi,
was having an issue with the can't establish secure internet connection. changed the proxy servings to no. and also changed the ssl protetions in my anti virus. no luck. so unlinked my account to attempt to reinstall. now my dropbox says my computer is offline and i can't sign into my account.
all this bc i was trying to sync my files
Hi,
I have the same problem after dropbox desktop update to 111.4.472. Connecting to the website is fine. I'll follow the thread to see if any solution comes.
My DropBox App says it cannot make a secure connection. Never had this occur before. No changes made to the system. I have tried to select the no proxies option. I also uninstalled and reinstalled the app. Still unable to connect. Also after downloading it says that I am offline, but my computer is connected to the internet. How do I correct this?
Thank you for your help.
same issue. I am replacing my PC with DEL XPS15 9500. Tried both the online and offline install with same results.
Does anyone have an older version I can install?
cant even create my login or complete final installation.
SOMEBODY HELP PLEASE!
Dropbox wont sync or allow me to sign in in the app
My PC is high-end workstation 64GB ram for grafic and rendering work. I have Windows 10 latest updates 12.10.2020. I have used dropbox for years and mostly no problems. Being online all day for work glass-fibre connection internet connection is also no problem.
However from this afternoon the Dropbox app 111.4.472 says 'Cant establish a secure internet connection.' I am logged in to Dropbox by webbrowser no problem on the same PC. This seems to be since I did the latest Windows updates also this afternoon. I have uninstalled Dropbox, restarted windows, then re-installed the Dropbox App from the website with the latest version .. the app installs but .. it says my PC is not connected to the internet. I have googled tips. System time is all automatic and set up correctly, I ensured dropbox.exe is allowed through Eset Firewall, proxy is set to 'NO proxy' in the app. In the app it says 'Account linking: This computer isnt linked to an account'. I click the Sign in drop-down .. and it minimises to greyed out icon. Dropbox app thinks my PC is offline.
Can someone give me a 'how to fix' this please! Thanks in advance.
I have the same problem.
Is a problem using ESET Antivirus.
Thank's WALTER Dropboxer
1. Open the main program window of your Windows ESET product.
2. Press F5 to access Advanced setup.
3. Click Web and Email, expand Protocol Filtering and then click the slider bar next to Enable application protocol content filtering to enable or disable this feature.
4. Look for "Excluded applications" and click on Edit.
5. Add Dropbox and Dropbox Update.
6. Click OK."
and restarted the laptop.
It seems to be working fine now.
Thanks for this!
Dopo che l'app Dropbox ( in Windows 10 ) si è aggiornata automaticamente all'ultima versione 111.4.472, viene visualizzato il messaggio "Impossibile stabilire una connessione sicura".
Ho controllato la data sul mio PC e gli altri dispositivi ed è corretta. Ho controllato le mie porte. Va tutto bene. Ho disattivato l'impostazione del proxy all'interno dell'app ma resta il messaggio di errore.
L'unica soluzione è tornare alla versione precedente, ma se lo faccio, l'app si aggiornerà da sola, quindi si torna al punto da capo.
Quando sarà risolto il bug ?
E' possibile disattivare gli aggiornamenti automatici ?
There was a problem: Failed to establish secure connection
although the system time is correct. it came up a few days ago and before that everything worked fine. Operating system Windows 10.Dropbox 111.4.472 version
a mi me pasa lo mismo. ya lo desinstalé varias veces, borré los registros del REGEDIT, lo conecté en un internet sin firewall y me manda el mismo error. todo por esta ultima actualización.
