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Forum Discussion

Géraud's avatar
Géraud
Helpful | Level 6
3 years ago

Bug: icon moves back to the taskbar corner overflow after rebooting PC

Hello, I am running Windows 11 enterprise and the Dropbox icon never stays in the taskbar corner after a reboot. When I restart my laptop it moves to the taskbar corner overflow.   On the "task...
Desktop
Setting up the apps
Windows
  • Géraud's avatar
    Géraud
    3 years ago

    I solved the issue by uninstalling Dropbox, cleaning the taskbar overflow, and re-installing.

Géraud's avatar
Géraud
Helpful | Level 6

I solved the issue by uninstalling Dropbox, cleaning the taskbar overflow, and re-installing.

Géraud's avatar
Géraud
Helpful | Level 6
3 years ago

The problem re-appeared with the latest update 147.3.4765 😥

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago

    Hi Géraud, and welcome back to the Community! 

     

    From what you mention, it looks like you’re running the beta app version on your desktop app, which may cause various issues in some cases, since it’s still experimental. 

     

    Can you please turn off early releases via the General tab of your account settings, and then install the latest stable version instead? 

     

    Let me know if the same issue persists after that.

    • Géraud's avatar
      Géraud
      Helpful | Level 6
      3 years ago

      Hi Nancy,

      Thank you for your advice, I turned off the early releases.

      Can I install the latest stable version directly? Or do I need to uninstall the beta first?

      Cheers, Géraud

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff
        3 years ago

        Hi Géraud, you can install the stable version of the app over the beta without having to uninstall it first.

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