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tansie's avatar
tansie
New member | Level 2
11 months ago

.Dropbox file appeared in my Dropbox folder after data hack

My computer was hacked and data stolen.  After this I noticed a cache file and .dropbox file became visible to me in my list of folders and files.  In opening properties the .dropbox file security tab  listed 3 group or user names:  1. SYSTEM, 2. my name and email, and 3. administrators and my computer name/administrators.  I have a dropbox account on my phone which does not show these files and a friend's Dropbox files does not show them either.  Should these names other than mine be deleted; I'm pretty gunshy and worried that Dropbox has been compromised on my computer.  I have just the basic, free plan.

Desktop
Folders
  • tansie's avatar
    tansie
    11 months ago

    Rich.  Thank you so much.  I absolutely don't understand any of it.  Am thinking the guy that checked out my computer for nasties loaded by the hacker enabled them in his search.  Never occurred to look at other files' properties as am in uncharted territory with stolen data.  Jumping at everything that goes bump in the night.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    11 months ago

    Hey tansie, thanks for reaching out to us.

     

    It sounds like you might have enabled hidden files for your computer and that's why you're able to see the .dropbox file etc.

     

    Can you try disabling that, to see if it helps?

     

    Keep me posted.

    • tansie's avatar
      tansie
      New member | Level 2
      11 months ago

      Thanks Hannah, but I'm more concerned about the listed entities other than myself that are present.  No one other than myself should have access to my Dropbox. Can you explain SYSTEM and administrators to me and why they are listed? Again, I'm really nervous as all my data was stolen, a lot of which was on Dropbox.

      • Rich's avatar
        Rich
        Icon for Super User II rankSuper User II
        11 months ago
        tansie wrote:

        ... I'm more concerned about the listed entities other than myself that are present. Can you explain SYSTEM and administrators to me and why they are listed?

        Those entries are from your operating system and are completely normal. SYSTEM is an account used by Windows for system tasks, and Administrators is the default admin group for your computer. Look at the properties of almost any folder and you'll see the same thing.

         

        I would advise that you don't remove those entries unless you understand Windows permissions and know what you're doing.

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